Free Webinar: How retailers can discover the key to seamless cross-channel
Boosting customer loyalty and brand advocacy takes strategy, resources and commitment as the quest to get a single view of the customer across multiple commerce channels can prove challenging.
But as two Pitney Bowes experts reveal in a free webinar for download it can be done and done well.
"The insight provided in this webinar is invaluable and I believe our readers will gain great insight and benefit from it," said Retail Customer Experience Editor Judy Mottl, who moderated the live webinar event last week.
A single view of customers can:
Inform real-time, mobile interactions.
Enable best-next engagement.
Place stores in the most profitable locations.
Optimize omni-channel sales.
Reduce risk and combat fraud.
The webinar features advice and insight from Joe Pindell, director, Global Solution Management and Linda Mitchell, senior director, Solutions Management — Retail and Telecommunications vertical manager, from Pitney Bowes.
As the two experts share in this webinar, with the right approach, retailers can get a clear, holistic view of each customer, no matter how or where she interacts.
Companies: Pitney Bowes
Judy Mottl is an experienced editor, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends. She loves a great pitch so email here, follow on Twitter and connect on LinkedIn.www