Free Webinar: How retailers can discover the key to seamless cross-channel

| by Judy Mottl
Free Webinar: How retailers can discover the key to seamless cross-channel

Boosting customer loyalty and brand advocacy takes strategy, resources and commitment as the quest to get a single view of the customer across multiple commerce channels can prove challenging.

But as two Pitney Bowes experts reveal in a free webinar for download it can be done and done well.

"The insight provided in this webinar is invaluable and I believe our readers will gain great insight and benefit from it," said Retail Customer Experience Editor Judy Mottl, who moderated the live webinar event last week.

A single view of customers can:

  • Inform real-time, mobile interactions.

  • Enable best-next engagement.

  • Place stores in the most profitable locations.

  • Optimize omni-channel sales.

  • Reduce risk and combat fraud.

The webinar features advice and insight from Joe Pindell, director, Global Solution Management and Linda Mitchell, senior director, Solutions Management — Retail and Telecommunications vertical manager, from Pitney Bowes.

As the two experts share in this webinar, with the right approach, retailers can get a clear, holistic view of each customer, no matter how or where she interacts. 



Topics: Consumer Behavior, Customer Experience, Omnichannel / Multichannel

Companies: Pitney Bowes

Judy Mottl

Judy Mottl is an experienced editor, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends. She loves a great pitch so email here, follow on Twitter and connect on LinkedIn.

wwwView Judy Mottl's profile on LinkedIn

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