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Webinar: Retailer insight on capitalizing on the lucrative holiday season

An upcoming free webinar offers expert retailer insight on how to ensure businesses can succeed in the most happiest time of the year.

February 23, 2016

There may be eight months to go until the next big holiday retail season but now is the time to get the right strategy in place so retailers are prepared to meet and exceed customers' expectations.

That's the focus of a free webinar on March 8, hosted by Retail Customer Experience and Interactions.

JustFab, a successful online clothing retailer, will offer up unique insight, tips and advice on how it approached ensuring the holiday sales season was successful in both sales and in customer experience. 

Justin Borah, JustFab’s director, GMS technology and product, will discuss how using self-service customer experience can boost consumer loyalty, how to create stronger customer experience with multi-channel communication, how to transform customer care strategies to reduce call center and agent costs and why virtual assistant technology could be a winning technology for business and customers.

“The best time to get a holiday sales strategy in place is well before the holiday season and that’s why this webinar is a valuable opportunity for retailers, marketing teams and customer care operations,” said Retail Customer Experience Editor Judy Mottl, who will serve as moderator for the March 8 event.

To sign up for the free one-hour webinar, which starts at 2 p.m. EST on Tues. March 8, click here.