by Lisa Biank Fasig — Director, JZMcBride and Associates
Looks like a good number of shoppers will be phoning it in this holiday season.
read nowby Sharon Goldman — Senior Director, COLLOQUY
“Checking in” at a retailer or service provider is getting more valuable than ever, with more companies rewarding customers who do no more than simply walk…
read nowby James Bickers — Editor, Networld Alliance
Here in my hometown of Louisville, Kentucky, one of the most iconic fixtures of the local retail scene for the past 25 years has been the music store Ear…
read nowby Lisa Biank Fasig — Director, JZMcBride and Associates
Marketers spend a lot of money tracking what we buy so they can tailor promotions to our specific needs. Now, we consumers can take that tracking into our…
read nowby Dale Furtwengler — President, Furtwengler & Associates, P.C.
Retailers have decided to move Black Friday, the day they begin their heavy holiday season discounts, up a month. Typically Black Friday is the day after…
read nowby Jim Joseph — President, Lippe Taylor
The store within a store concept is not a new one. Just look at Ralph Lauren at any of the major department stores. That brand creates its own unique…
read nowby Bob Phibbs — CEO, The Retail Doctor
The goal of aspirational brands is to allow us to feel better about ourselves. That’s what we have always done. And always will do.
read nowby Sharon Goldman — Senior Director, COLLOQUY
I was heartened by a recent Detroit News article that reported on a new Macy's initiative called MyMacy's, which allows managers to customize merchandise in…
read nowby Dale Furtwengler — President, Furtwengler & Associates, P.C.
In order to do good...
read nowby Lisa Biank Fasig — Director, JZMcBride and Associates
Often times, as I cash in my CVS Extra Bucks or Nordstrom Notes, I wonder how much these loyalty programs cost retailers. For some, I imagine they are a…
read nowby Doug Stephens — President, Retail Prophet Consulting
Location based services are quickly becoming the marketers most powerful tool to reach consumers in a contextual and relevant way. But could an unlikely…
read nowby Dale Furtwengler — President, Furtwengler & Associates, P.C.
Are you stimulating consumption...
read nowby Dale Furtwengler — President, Furtwengler & Associates, P.C.
When creating your marketing materials...
read nowby Lisa Biank Fasig — Director, JZMcBride and Associates
Good news for retailers: Children may find actual brand-name toys – not recession-age oranges, IOUs or dollar-store coloring books – in their stockings this…
read nowby Dale Furtwengler — President, Furtwengler & Associates, P.C.
Good strategy?
read nowby Bob Phibbs — CEO, The Retail Doctor
Wherever you look from now until the first week of January, there will be one consistent message: retail holiday sales will suck. That's because the evidence…
read nowby Doug Stephens — President, Retail Prophet Consulting
By Doug Stephens
read nowby Dale Furtwengler — President, Furtwengler & Associates, P.C.
Why do buyers pay premium prices...
read nowby Dale Furtwengler — President, Furtwengler & Associates, P.C.
How do your organization’s values...
read nowby James Bickers — Editor, Networld Alliance
If you attended the Retail Customer Experience Executive Summit this summer, you got to spend some time with our vice president of events, Bobby Renaud. (If…
read now