Top Women in Retail Technology 2026

Arnold with Sally Beauty drives technology transformation

Image: Connect Media

November 3, 2026 by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

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Company: Sally Beauty Holdings

In her role as senior director of retail systems and finance at Sally Beauty Holdings, Donna Arnold leads store systems and technology implementations across the organization. She sits at the intersection of technology and business impact. Her role isn't just technical execution; it spans governance, fiscal responsibility, portfolio management and shared services.

She is known for her focus on translating customer and business needs into actionable technology strategy, coupled with the determination to keep major initiatives moving forward even amid complexity. Arnold has successfully implemented two major, store-wide point of sale rollouts.

She can bridge the gap between what the business (and ultimately the customer) needs and what technology can deliver. Her reputation for tenacity to align and motivate teams through transformation is the kind of leadership retail organizations struggle to find and retain.

These are just a few reasons we chose Donna Arnold as one of Connect Media's Top Women in Retail Technology Award winners. Connect Media's Top Women in Retail Technology Awards 2026 recognize women driving retail technology innovations.

About Judy Mottl

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Judy Mottl is the editor of RetailCustomerExperience.com and DigitalSignageToday.com at Connect Media. She is an award-winning editor, reporter and blogger who has worked for top media for nearly four decades,  including AOL, InformationWeek and Internet News, as well as for leading technology providers including HP. She’s written everything from breaking news to in-depth industry trends and reported on technology long before the internet arrived, including the debut of the first smartphone. When she's not sharing insights on digital signage deployments and trends in retail customer experience she's on the beach or watching the latest live murder trial.

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