Top Women in Retail Technology 2026
Saratchandran leading tech for critical retail applications
November 3, 2026 by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
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ClaudeCompany: Leading U.S. specialty retailer
Divya Valsala Saratchandran leads technology teams for critical retail applications supporting more than 1,900 stores across the U.S. and Canada at a U.S.-based specialty retailer in the beauty and personal care sector.
Her responsibilities span point-of-sale, order management, inventory and omnichannel capabilities, including tax, fraud and digital fulfillment. She has led major POS modernization initiatives and participated in the strategic evaluation and selection of next-generation retail technologies.
She has built a deep expertise in retail systems that directly shape the customer and associate experience and spent much of her career working with POS and store technologies — the intersection where technology directly meets customers and associates.
These are just a few reasons we chose Divya Valsala Saratchandran as one of Connect Media's Top Women in Retail Technology Award winners. Connect Media's Top Women in Retail Technology Awards recognize women driving retail technology innovations.
About Judy Mottl
Judy Mottl is the editor of RetailCustomerExperience.com and DigitalSignageToday.com at Connect Media. She is an award-winning editor, reporter and blogger who has worked for top media for nearly four decades, including AOL, InformationWeek and Internet News, as well as for leading technology providers including HP. She’s written everything from breaking news to in-depth industry trends and reported on technology long before the internet arrived, including the debut of the first smartphone. When she's not sharing insights on digital signage deployments and trends in retail customer experience she's on the beach or watching the latest live murder trial.
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