Costco book sales will be holiday sale season only

June 7, 2024

Costco plans to stop selling books all year and will instead limit sales to the holiday sales season.

Costco requiring membership cards at outdoor food courts

April 4, 2024

Due to long lines of mostly non-members, Costco is reportedly requiring membership cards for those buying food from the wholesaler's outdoor food courts.

Costco, Buc-ee’s, H-E-B rank in top 5 of CX all-stars list

February 23, 2024

Buc-ee's, H-E-B and Costco are among the top five brands creating the best customer experience.

Costo hires on Kroger finance leader

February 16, 2024

Costco has named Gary Millerchip as its top finance officer, replacing CFO Richard Galanti. Millership had served in the same role for Kroger.

Costco reportedly testing membership card scanners

January 25, 2024

Costco is reportedly testing a membership card scanner, according to a report at Costco Insider.

Costco installs off-grid electrification at distribution center

January 9, 2024

Costco Wholesale has deployed its first U.S. fleet of off-grid electrified structures at its Mira Loma, California, distribution center, according to a press…

Costco taps digital signage to revolutionize store associate engagement

by Daniel Brown — Editor, Networld Media Group

In today's episode, we sit down with Guy Silver, employee communications director at Costco, to hear how the retail brand partnered with Appspace in its…

Costco’s biggest seller is pure gold, literally

December 18, 2023

The number one item flying off Costco's online shelves in Q4 has been gold — literally.

What retailers are closed on Thanksgiving?

November 21, 2023

Once upon a time Thanksgiving was celebrated not only for a bountiful spread on the table but as the kickoff time for the infamous Black Friday sales at nearly…

Costco chief stepping down come new year

November 10, 2023

Craig Jelinek, Costco's CEO, will step down come Jan. 1 2024 and Ron Vachris will take the helm.

Need a checkup? Hit up Costco

October 4, 2023

Costco is offering an online health checkup for under $30 thanks to a partnership with direct-to-consumer healthcare marketplace Sesame.

Walmart reigns as top grocery retailer

August 16, 2023

Walmart is tops when it comes to the top five retailers by dollar share, with Kroger still in second place despite consistent declines since 2021.

Walmart launches aisle advertising, demo stations in works

August 8, 2023

Walmart is aiming to grab consumer attention in the store and plans to launch in-store advertising via third-party ads on screens at self-checkout and TV area…

Walmart offers inclusive back-to-school shopping experience

July 24, 2023

Walmart is aiming to make back-to-school shopping easier for those customers managing sensory disabilities.

Costco cracking down on membership card sharing at self-checkout kiosks

July 7, 2023

Costco shoppers will have a new self-checkout experience as the wholesaler is reportedly going to ask for photo identification as well as the membership card…

Costco kiosk offers free product samples

March 24, 2023

Costco Wholesale has introduced a self-serve kiosk offering free product samples. A photo of the kiosk posted on reddit from a Costco store at an undisclosed…

Walmart, Amazon, Costco lead largest retailer list

March 2, 2023

Walmart, Amazon and Costo are the top three largest retailers, respectively, according to a Deloitte Global's "Global Powers of Retailing 2023 Report," that…

Costco debuts Shutterfly offering

January 10, 2023

Costco members can now use Shutterfly's photo services and will get a 51% discount off every Shutterfly order plus free shipping on orders totaling more than…

2022 Look Back: Most read retail CX news of the year

Here’s a look at the most-read news headlines of 2022 at RetailCustomerExperience as 2023 arrives in short order.

Amazon, Walmart, CVS Health lead list of top 25 retailers tops in revenue

May 31, 2022

The top 25 retailers, by revenue, won't surprise many in the retail industry.