Walmart, aka Jet.com, arrives in the Bronx

Walmart's Jet.com is leasing warehouse space in the Bronx, New York after what's been a lengthy battle to establish an e-commerce footprint. Walmart has faced opposition from local labor organizations in its effort to open a storefront in any of...

Walmart moves into the e-book business

Walmart has launched its own e-book business via a partnership with Japan's Rakuten Kobo. Walmart customers now have over 6 million e-books to choose and will receive one audiobook a month for a monthly subscription of $9.99, according to a...

Walmart enjoys robust jump in quarterly sales

It’s a happy time in Bentonville, Arkansas as Walmart reported quarterly U.S. sales jumped the highest in nearly 10 years, which prompted shares to increase 11 percent. Walmart beat projects on both quarterly sales and earnings thanks to big store foot traffic and an enhanced online strategy, according to the New York Post.

Walmart teams up with Microsoft to drive digital innovation

Walmart and Microsoft are teaming up in a five-year partnership to drive digital transformation across Walmart, boost shopping speed and empower Walmart retail associates. Technologies in play include AI, IoT and cloud efforts, according to a press release. "Walmart's commitment...

Walmart's Jet.com debuts same-day New York delivery

Walmart is using internal resources, specifically its e-commerce Jet.com division, for same-day delivery in New York City. The news comes as retailers are trying to provide delivery every which way for the consumer, from locker pickups to car trunk delivery....

2018 Top 100: Amazon still rules but Costco beats out Target

2018 Top 100: Amazon still rules but Costco beats out Target

This year's Retail Customer Experience Top 100 report reveals what online and brick-and-mortar players are doing to advance the customer experience. It also reveals that Costco beat out Target to land in third place -- no small news.

Walmart taps ex-AMEX leader as chief customer officer

Walmart has created a new role, chief customer officer, and hired on a former American Express executive. Janey Whiteside will oversee Walmart stores and ecommerce in the newly minted job which is focused on boosting shopping traffic and customer service,...

Walmart debuts 3D virtual shopping tour, ‘buy the room’ features

Walmart is launching two new ways for customers to shop, discover and be inspired by its home décor offerings. One is a 3D virtual shopping tour and the second is a feature called "buy the room," which allows shoppers to...

Microsoft building cashierless check-out tech

Microsoft is reportedly aiming to take on Amazon when it comes to cashierless retail by developing its own platform and in talks with Walmart on the initiative. The news, according to a Reuters report, comes within months of Amazon opening...

Walmart testing new check-out service

Walmart is piloting a new "Check Out With Me" service in lawn and garden centers at more than 350 store locations nationwide. The service, according to a press release, is aimed at helping customers save time by having associates use...

Walmart, DoorDash team up on grocery delivery

Walmart and DoorDash are teaming up to expand Walmart's online grocery delivery service, beginning with the Atlanta metro market. The collaboration, according to a press release, is the beginning of a strategy that will extend the service to reach more...

Amazon on track to lead the apparel segment

Amazon is likely shoring up its fashion apparel strategy and according to Morgan Stanley it's on track to be the top U.S. apparel player this year. The big driver is the millennial shopper who has no qualms about buying fashion on line, according to a CNBC report.

Pickup towers coming to Long Island Walmart stores

Two Long Island, New York-based Walmart stores are among the 500 nationwide getting the retailer’s newest delivery option — automated pickup towers. The towers will come to Valley Stream and Islandia locations, which are being renovated, according to a Newsday...

Electrify America prepping EV stations for Walmart, Target

Electrify America will install "ultrafast" electric vehicle chargers at more than 100 retail, convenience and refueling locations across the U.S., including Target and Walmart, boosting convenience for consumers who drive an electric vehicle or are considering the purchase of one....

Walmart building, remodeling and tapping interactive displays

Walmart is building 20 new stores and remodeling hundreds of existing locations, mostly in Florida and Texas, with new designs on everything from aisle layout to shelving and deploying interactive displays in revamped electronics departments. The new store/redesign strategy, according...

Walmart prepping hundreds of high-tech pickup towers

In the quest to provide consumers fast and easily product pick up, Walmart plans to expand its 'high-tech' pickup towers at stores. In the past year Walmart has established the towers in nearly 200 locations, according to a company blog...

Walmart mulling PillPack delivery service acquisition, claim reports

In yet another move to expand way beyond typical retailing Walmart is reportedly mulling the acquisition of medication delivery player PillPack. Discussion on the purchase, estimated by CNBC as under $1 billion, have been going on for months, according to...

Walmart now eyeing move into healthcare

Walmart is pondering a merger with healthcare provider Humana, according to a Bloomberg report published on Fortune. The rumored partnership would provide home healthcare services.

No more Cosmo at Walmart checkout aisle

Hyper sexual content has no place in the Walmart checkout experience as the nation’s top retailer is booting the Cosmopolitan magazine off the aisle racks. "Walmart will continue to offer Cosmopolitan to customers that wish to purchase the magazine, but...

Walmart expanding CarSaver car-selling kiosks

Walmart is increasing the number of store locations featuring a CarSaver car-selling kiosk, according to Adweek. In an email to the publication, a Walmart rep wrote that CarSaver locations will open in Georgia, Illinois, Indiana and Virginia in the near term.

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