Contributors
Mahdi Hussein
Mahdi is the Founder & CEO of SuperSonic POS, a retail technology platform built by store owners for store owners. With years of hands-on experience running independent retail locations, he focuses on practical, scalable solutions that help small businesses stay competitive in today’s fast-changing market.
Catherine Iger
Catherine brings 20 years of experience building award-winning digital strategy and experiences for major brands, including AutoTrader.com, UPS, The Home Depot, Coca-Cola, Turner, HoneyBaked Ham and the International Olympic Committee. Her leadership experience across the corporate, consulting, and startup worlds gives her a unique perspective on strategy, transformation, and problem solving.
Oren Inditzky
Oren Inditzky is the VP of Online Stores at Wix. He is responsible for Product Management, Engineering, UX, Design, and Operations. An accomplished business and product leader for mass-market SaaS, e-commerce and mobile apps, and a serial CES awards winner (4 years in a row, including "CES Best Software"), Oren has led numerous innovative B2B and B2C software products enjoyed by hundreds of millions of users around the world, from ideation to launch and beyond, on the global high-tech industry biggest stages since 2009.
Alex Irvin
Alex Irvin, Co-Founder and Chief Marketing Officer of eCosmetics, has over 20 years of expertise in traditional and digital marketing, e-commerce, and customer experience. He has led marketing for DRB Financial and 1800PetMeds, demonstrating a data-driven approach and innovative strategies. Alex is known for building successful marketing systems, managing large budgets, and enhancing brand reputation, making him a respected authority in online marketing and business growth.
Jamie Irwin
Jamie Irwin is the Content Manager at Volcora.com, where they craft strategies and stories that bridge retail technology with customer experience. With a background in e‑commerce and digital marketing, Jamie focuses on delivering clear, engaging insights that help retailers adapt to evolving consumer expectations.
Shridhar Iyengar Raman
As a trusted advisor, Shridhar has been working with clients over the last two decades, helping them with their journey in an ever-changing technology landscape.
Priya Iyer
Priya is CEO of Vee24, an Intelligent Conversational Experience platform company. Priya has won New England Entrepreneur of the Year; ranked on top 100 Entrepreneurs by the Boston Globe and Top Women Leaders by TSR. Priya holds a bachelors and masters in Computer Science and an MBA from MIT Sloan.
Phillip Jackson
As Chief Commerce Officer at Rightpoint, Phillip acts as head of Commerce strategy, partnerships, and evangelism. With over 15 years of experience creating unique online customer experiences, he has both built and managed ecommerce for some of the world’s most recognizable brands. Phillip also hosts the successful podcasts Future Commerce and Merchant to Merchant, with over 1 million downloads.
Parag Jain
Parag has a rich and varied global experience of over 25 years in the IT services industry driving large transformation programs and scaling businesses ground up in the Banking, Media, Telecom, Retail, Consumer & Logistics space. Parag is a recognized thought leader in the industry with proven experience in advising major Fortune 500 Corporations and CXOs on harnessing the power of technology to drive transformation and establishing strategic partnerships with service providers.Alasdair James
Alasdair James is a seasoned global executive with over 30 years of experience leading complex businesses in the fast-moving consumer goods, pharmaceutical, and retail sectors. Currently serving as Chief Commercial and Marketing Officer at Swiftly, Alasdair has held high-profile leadership roles, including CEO of Pier 1, President of Kmart, and Chief Customer Officer at Dollar Tree. He has also served on boards of SaaS companies like Growzz and Symphony Retail AI.
Andrew Jamieson
Andrew Jamieson is a Technology and Security Director at UL.
Nandini Jammi
NoneAnand Janefalkar
As Founder and CEO of Ujet, Anand Janefalkar is focused on leading UJET into its next stage of growth by providing the tools and technology businesses need to create an immersive, engaging, and one-of-a-kind customer experience.
Chris Jarvis
Jarvis has over two decades of experience building supply chain solutions in the retail industry. His futuristic views combined with operational experience drives his work in the start-up world.Nicole Jass
Nicole Jass leads Signifyd’s key initiatives, working closely with the executive team to drive ongoing priorities across all teams while incubating and launching new initiatives aimed at staying a step ahead of fast-moving developments in the fields of fraud protection, payments and commerce.
Colin Jeavons
Colin Jeavons is a distinguished leader and innovator in the fields of artificial intelligence and search technology. Throughout his career, he has continuously pushed the boundaries of AI, machine learning, natural language processing and semantic analysis, focusing on business models that enhance consumer interaction within the realms of shopping, voting and regulation. His visionary leadership at Nomix Group continues to influence the future of commerce and communication by integrating technological innovation with profound insights into global economic and regulatory frameworks.
Susan Jeffers
Susan is passionate about creating innovative and scalable products with a focus on UI/UX design. Her strength lies in bridging the gap between business and technology, while creating solutions on how to best leverage them to align expectations and attain business goals.
Brian Jefferson
Brian serves as General Manager of PDI’s loyalty and payments solutions within PDI’s Consumer Engagement line of business.
Prior to joining PDI, Brian served in several IT solutions delivery project roles for Sabre Holdings, American Airlines and DXC Technology (formerly Electronic Data Systems).
Chris Johnson
Chris Johnson is CEO of Experience Dynamic, a customer experience professional services collective. With both LaneTerralever and Convince & Convert in the collective, Experience Dynamic guides clients through transformational CX change. Chris has more than 25 years of experience providing strategic digital marketing guidance and has helped develop strategies for top global brands.
Ben Johnston
Ben Johnston is the Chief Operating Officer of Kapitus, one of the most reliable and respected names in small business finance. Kapitus provides growth capital to small businesses and has provided over $8.5 billion to over 50,000 small businesses since 2006. Kapitus offers multiple loan products to small businesses, including SBA loans, revenue-based finance, equipment finance, cash-flow based factoring, revolving lines of credit and invoice factoring.
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