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Contributors

Danny Keough

Danny Keough is Vice President of Customer Success at SmartSense by Digi. He began his career on the baseball field coaching college athletics and scouting for various MLB baseball teams. Danny joined SmartTemps in 2014 to build the Customer Success organization. When Digi acquired SmartTemps in 2017, Danny became Director of Customer Success at SmartSense. He now heads the entire team and helps ensure customers achieve their desired outcomes.

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Mitsunaga Kikuchi

Mitsunaga Kikuchi founded Shirofune in 2014, an automated advertising management tool that maximizes the efficiency and productivity of major digital advertising platforms. The Shirofune platform is designed to maximize advertising effectiveness by automating day-to-day digital ad campaigns using a single, easy-to-use interface for management, budgeting, monitoring and analytics. Over 10,000 accounts have been automated using Shirofune, including 300,000 active ad campaigns.

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John Kim

John S. Kim is the Co-Founder and CEO of Sendbird (YC W16), the customer communications platform powering 4,000 of the world's most popular digital applications. 7 billion messages sent and received between over 320 million people every month are routed using Sendbird, whose customers include DoorDash, Match Group, Virgin Mobile, Noom and Paytm. The company has raised $220 million USD to-date, backed by reputable investors including ICONIQ Capital, SoftBank Vision Fund, Shasta Ventures, Y Combinator and more.

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Jamie Kiser

Before that, Jamie led operations for a global services organization of 3,500 people and drove the transformation of multiple areas of their business, including learning services, partner delivery, security and compliance, and systems innovation.

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Myles Kleeger
Myles Kleeger is president and chief customer officer at Braze. An experienced executive with expertise in multiple facets of integrated marketing, marketing technology, and SaaS, Myles previously served in roles at Salesforce, Kaplan Thaler Group, and Alloy, Inc. He holds a BA from Duke University and a MBA from NYU.

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Lara Kleinert
Lara Kleinert is VP Business Development at HGS
Tony Klimas

Tony Klimas brings 25 years of consulting experience to his role as Horvath USA President and partner with a specialization in finance transformation and enabling technologies. An Ohio native and proud first-generation American, he attended the US Naval Academy in Annapolis, MD majoring in Mathematics and subsequently serving as an Officer aboard several Navy ships. After leaving active duty, he received his MBA in finance, graduating with honors from the Kelley School at Indiana University in Bloomington.

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Ray Ko
Ray Ko is the Senior Ecommerce Manager at ShopPOPDisplays. With years of experience in the retail space, Ray is an expert in formulating and implementing e-commerce strategies to increase revenue.

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Katie Kochelek
Katie is a well-versed point of purchase marketing professional at Frank Mayer and Associates, Inc., with knowledge of in-store merchandising displays, retail fixtures, and interactive and self-service kiosks.

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Rameet Kohli

Rameet Kohli is Co-Founder, President & COO of Metrical, a start-up that enables e-commerce retailers to use AI to predict the behavior of their online shoppers – preventing bounce and converting them to customers. He’s worked in both the private and public sectors for organizations including GE, Chevron, IBM, U.S. Agency for International Development (USAID), FHI 360 and BSR. He holds an MBA from Univ. of Rochester's William E. Simon Graduate School of Business and a B.S. in Computer Science from UCDavis.

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Yochai Konig

Yochai has over 20 years of experience developing and leading innovative AI technology teams. His experience in machine learning and research is a culmination of his work in a range of settings from academia, government agencies, startups, and large enterprises. Over the last two decades, the contact center and specifically how customers interact with enterprises, has been the commercial target of this research and its applications. Yochai leverages these experiences to help Ada transform the customer experience and enable companies to deliver the kind of personalized service consumers want.

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Sai Koppala
Sai Koppala is the CMO at SheerID. Previously, he led a variety of marketing and product teams at global software companies like Google and SAP and start-ups like Proximity (acquired by Apple) and Apigee (acquired by Google).

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Aleksandra Korczynska

She got her business and leadership education graduating from Harvard Executive Education and data-driven attitude in marketing from data science MA in Warsaw. 

Ola actively supports startups in the CEE region, as an advisor for non-profit and Google for Startups consulting programs. Amateur climber, novice piano player, and a great fan of the remote-first working culture.

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Chandni Kothari
Chandni Kothari is Biddable Associate Director at Croud, the global digital agency connecting data, technology and creativity to drive business performance.

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Frank Kouretas
Frank is the Chief Product Officer at Orckestra. Orckestra is digital commerce software provider that creates solutions for leading retailers and brands. In his role, he leads product management and development, providing retailers with the tools to create unique shopping experiences and increase efficiency in their omnichannel commerce execution.

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Pierre Kremer

Pierre Kremer is the VP of Digital Engagement at EPAM, where he advises enterprises across various sectors to ignite start-up thinking. With a long track record of using agile methodologies, Pierre supports companies to increase customer value, drive operational effectiveness and thrive in a digital world. His expertise lies in digital, CRM, eCommerce strategy, omnichannel, design and implementation, emphasizing the consumer, pharma, travel, financial services, retail and energy sectors.

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Jamie Kress

Jamie Kress, Director of RFID Sales at Sensormatic Solutions has more than 20 years of experience in RFID solutions and strategic consulting for the retail industry. Jamie has worked with Sensormatic Solutions for over 16 years specializing in retail business processes, inventory management, technology implementation and loss prevention analytics and innovations.

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Vikas Krishan

Global Executive: 20+ years in consulting, tech, business services. EC-1 partner (10 years) in IT/Business Consulting. Expert in global strategy, shared services across APAC, Americas, Europe, Africa. P&L leadership: £2.4B revenue, 3000 staff. Change driver in large organisations, Financial Services focus. CEO-level experience, led complex multi-national projects and cross-border teams. Seeking role to drive growth/innovation in ambitious organisation.

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Kevin Kroeger
Kevin Kroeger is the Product Manager for Spectrio's retail vertical of business. Kevin previously held director and C-level roles at companies spanning consumer electronics, musical instruments, and home & garden spaces. At Spectrio, he oversees the product development life cycle, champions the voice of the customer, and drives the team to deliver a class-leading product roadmap, which drives engaged consumers to Spectrio's customer base.

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