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Contributors

Alyx Kaczuwka

At XY Retail, Alyx combines her insights into luxury market trends with a passion for digital transformation to help drive the future of retail. She focuses on not just reacting to industry shifts but anticipating them, to create seamless, innovative, and personalized shopping experiences.

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Christos Kalantzis
Christos Kalantzis is the SVP of Engineering at SecurityScorecard. He is an experienced leader, technologist, blogger and geek. He's interested in big distributed systems, and how to build teams to implement and maintain them.

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Matilda Kalaveshi

Matilda joined Macy’s Inc. as a buyer with expertise in the business side of fashion retail. For the past two decades, Mrs. Kalaveshi has worked for numerous retailers in the fields of ecommerce, domestic, international, and duty-free markets and has become a key opinion leader and expert in the industry. Currently, Matilda heads her own retail consulting boutique where she helps brands and retailers build and grow profitable businesses. She also teaches all aspects of fashion retail at Istituto Marangoni Miami & Miami Dade College and is the Downtown News business correspondent.

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Joe Kamara
Joe Kamara is a National Sales Director at Manhattan Associates and has been with the company for over 15 years. He has more than 25 years of experience in developing commerce, store operations and supply chain transformation strategies for specialty retailers and consumer brands.

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Wendy Karlyn

Chief Client Officer and Global CPG/Retail lead at Rightpoint. 27+ years of partnering with clients to solve their most important strategic marketing, digital transformation and commerce challenges to drive revenue growth. Global clients include General Motors, Chrysler, Ralph Lauren, Gucci, Luxottica, Proctor and Gamble, Dunkin' Brands and Best Buy. Successful track record building cross-functional teams and evolving organizations. Deep understanding of organizational design and modeling teams for success both at agencies and with global client organizations.

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Eric Karofsky

Eric Karofsky is CEO of VectorHX, a former Gartner analyst and CX leader for MIT's Broad Institute. Eric has more than 20 years of digital consulting experience for top brands across industries, developing CX, UX, and HX programs for retailers like Michelin, Reebok and Yankee Candle.

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Peter Karpas

Peter Karpas is CEO of Bold Commerce, the company that powers powers personalized checkout experiences for leading omnichannel retailers and direct-to-consumer brands.

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Cindi Kato

As a client account manager, Cindi creates a collaborative relationship between clients and the project team. Her leadership promotes open communication, trust, and commitment to a shared design vision—always ensuring projects fully achieve clients’ goals. Bringing an array of knowledge from her work with retail, hospitality, workplace, commercial and healthcare spaces, Cindi’s approach endorses the future of retail by blurring the lines of these practices in creating new and innovative design experiences.

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Jim Katzman

As the world innovates and becomes more digital, Jim looks for ways to leverage the voice of the customer and technology to extract trends and deep learning.

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Tara Kelly

Tara Kelly is the founder, president & CEO of SPLICE Software, a customer engagement company that specializes in using big data, small data and artificial intelligence to create messages that drive customer engagement and the desired call to action.

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Diane Keng

Diane ran three successful businesses before she was 18 and is a noted software innovator who frequently speaks on the intersection of AI, personal data, privacy, and the future of smarter products. Prior to Breinify, she was at Apple and Symantec. She graduated with a B.S. in computer engineering from Santa Clara University.

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Kenn Kennedy

A loyalty marketing strategist with over a decade helping Fortune 5000 brands research, plan, implement, and execute global loyalty programs, Kenn Kennedy offers compelling insight about how macroeconomic forces are reshaping customer loyalty. Kenn leads Antavo across the US and Canada, supporting global retail, hospitality, and travel brands.

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Danny Keough

Danny Keough is Vice President of Customer Success at SmartSense by Digi. He began his career on the baseball field coaching college athletics and scouting for various MLB baseball teams. Danny joined SmartTemps in 2014 to build the Customer Success organization. When Digi acquired SmartTemps in 2017, Danny became Director of Customer Success at SmartSense. He now heads the entire team and helps ensure customers achieve their desired outcomes.

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Mitsunaga Kikuchi

Mitsunaga Kikuchi founded Shirofune in 2014, an automated advertising management tool that maximizes the efficiency and productivity of major digital advertising platforms. The Shirofune platform is designed to maximize advertising effectiveness by automating day-to-day digital ad campaigns using a single, easy-to-use interface for management, budgeting, monitoring and analytics. Over 10,000 accounts have been automated using Shirofune, including 300,000 active ad campaigns.

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John Kim

John S. Kim is the Co-Founder and CEO of Sendbird (YC W16), the customer communications platform powering 4,000 of the world's most popular digital applications. 7 billion messages sent and received between over 320 million people every month are routed using Sendbird, whose customers include DoorDash, Match Group, Virgin Mobile, Noom and Paytm. The company has raised $220 million USD to-date, backed by reputable investors including ICONIQ Capital, SoftBank Vision Fund, Shasta Ventures, Y Combinator and more.

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Jamie Kiser

Before that, Jamie led operations for a global services organization of 3,500 people and drove the transformation of multiple areas of their business, including learning services, partner delivery, security and compliance, and systems innovation.

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Myles Kleeger
Myles Kleeger is president and chief customer officer at Braze. An experienced executive with expertise in multiple facets of integrated marketing, marketing technology, and SaaS, Myles previously served in roles at Salesforce, Kaplan Thaler Group, and Alloy, Inc. He holds a BA from Duke University and a MBA from NYU.

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