Best Buy doling out employee bonuses

February 8, 2018

The country's top consumer electronics retailer intends to hand out bonuses to more than 100,000 employees due to the new corporate tax reform law.

Amazon may be mulling new wrist tracking device

February 8, 2018

A New York Post report reveals Amazon has two patents related to a device that may track a worker's hand while on the job.

Retailers need to double down on digital for next holiday season

Bryce Tolman, thought leadership manager at Isobar US, explains why retailers can't sit back and relax and why they need to gird up for this year's holiday…

New home furnishing retail chain coming to Long Island

February 7, 2018

HomeSense, a home furniture and accessory retailer owned by T.J. Maxx and HomeGoods, plans to launch two stores on Long Island, New York.

Panera Bread debuting home, office delivery

February 7, 2018

Panera Bread will begin rolling out home and office delivery this month on Long Island for a $3 fee.

CVS Health chief to take helm at Hudson’s Bay

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Helena Foulkes, a top CVS Health Corp. executive and president of CVS Pharmacy, is taking on the CEO role at Hudson’s Bay come Feb. 19.

Why the mobile e-commerce experience needs to improve

Scott Voigt, co-founder and CEO of FullStory, examines the state of mobile e-commerce and the challenges still in play when it comes to delivering a robust…

LinkNYC embracing Valentine's Day with Instagram strategy

February 6, 2018

Link, which operates LinkNYC Wi-Fi kiosks in New York City, is inviting people to celebrate Valentine's Day by posting a photo to Instagram and tagging it with…

Crystal Display Systems debuts range of touch monitors

February 6, 2018

Crystal Display Systems Ltd. has launched a range of glass-to-glass monitors and touch monitors. Customers can purchase touch monitors with their choice of…

Singapore Airlines tapping blockchain for mobile loyalty app

February 6, 2018

Singapore Airlines announced Monday that it's working on what it calls the world's first blockchain-based airline loyalty digital wallet that will help unlock…

Adyen grabs eBay processing deal; PayPal remains as checkout option

February 6, 2018

PayPal's time as eBay's primary payments processor will come to an end in a couple of years as the popular online marketplace has signed an agreement with…

CVS Health all about the customer, seamless retail experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

CVS Health Executive VP and President Helena Foulkes shares insight on the retailer's multi-pronged strategy to boost the customer experience and meet every…

NRF taps BJ's CEO as chairman

February 2, 2018

BJ's Wholesale Club President and CEO Christopher J. Baldwin has been elected chairman of the National Retail Federation's board of directors.

Jennifer Miles tapped as EVP North America for Ingenico Group

February 1, 2018

Jennifer Miles is executive vice president, North America, for Ingenico Group, and is also now a member of the company's executive committee.

Consumers not really understanding AI, claims study

February 1, 2018

While the retail segment is embracing artificial intelligence, the consumer is still a bit leery and not fully understanding the technology, according to a…

The breakdown: Disjointed internal operations lead to disjointed customer experiences

Lauren Drexler, client director, Elicit, maps out three (fixable) hot spots where issues often surface and bleed into a negative experience for customers.

Economy boasts solid growth rate

January 31, 2018

The good news continues for the retail industry as the U.S. economy grew at a rate of 2.6 percent in the last three months of 2017.

Top Valentine's gift not something found on a shelf, reveals study

January 31, 2018

This Valentine's Day holiday will be a big one for retailers, although the top wanted, and given, gift isn't something that can be found on a shelf or a hanger.

Authenticity, change big focus points for retail start-up entrepreneurs

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

While five company founders sell everything from beauty products and pizza to retail items and ice cream, they share similar goals when it comes to delivering…

Target going a bit small on Long Island with new store

January 30, 2018

Long Island, New York, will get another small-store Target location come this fall.