Research: Lifestage and lifestyle play big roles in consumer path to purchase

July 11, 2017

Family, childhood experiences and external influences all play a role in the consumer's path to purchase, according to new Alliance Data research.

True Fit boosts personalization with new shopping capability

July 10, 2017

The data-driven personalization platform True Fit has boosted its capabilities with a "Shop for Others" function that lets users build additional profiles for…

Consumers are loving loyalty programs, claims report

July 10, 2017

More than half, 53 percent, of Americans enrolled in a loyalty program are participating because the program is easy to use, and currently there are 3.…

Leveraging robotics in the retail customer experience quest

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Digital leaders from Behr, Subway, SoftBank and FordDirect share insight and opinion on where robotics fits into the customer experience and what promise the…

Kagan: The retailer role in smart home growth

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan explains why smart home growth is picking up steam and how it presents an opportunity for retailers, if they handle it correctly and position…

Study: Large format display market to reach $14.93 billion

July 7, 2017

The large format display market is expected to reach $14.93 billion by 2023, according to a report by Research and Markets. The market will grow at a compound…

Amazon's annual Prime Day boasts big international expansion

July 7, 2017

The third annual Prime Day at Amazon.com, happening July 10, will now be available to China, India and Mexico consumers as Amazon's total global audience is 1…

Consumers willing to pay for a good customer experience, claims new study

July 7, 2017

Eight out of 10 consumers are willing to pay more for better customer experience, according to a new Capgemini study.

Citi Pay arrives in the US

July 6, 2017

Citi MasterCard credit customers in the U.S. can now begin using Citi Pay, the mobile tap-and-pay service the bank first announced in November.

Planning an in-store technology? 4 steps to prototype it like a pro

Shopping is interactive, with 53 percent of consumers saying they'd pay more for valuable experiences. Half of in-store shoppers today say they're more likely…

Retail mall vacancy rate jumps, as do retail rental costs

July 6, 2017

The second quarter delivered a 10 percent increase in the retail mall vacancy rate, and rents increased a bit as well, according to a CNBC report, citing…

Walgreens doesn’t want to merge with Rite Aid after all

July 6, 2017

It was a short and quick courtship that set investors and shareholders into big spin cycles, but the love match between Walgreens and Rite Aid is finished.

Target goes to the mat with mattress startup

July 6, 2017

Shoppers browsing Target's aisles can now check out Casper Mattress mattresses and bedding as the retailer is teaming up with the start-up to sell its wares.

Walmart rolls out pickup kiosks in Arizona, Oklahoma, Alabama, Georgia and Virginia

July 6, 2017

Walmart has installed its large, in-store pickup kiosks in more than a dozen stores in cities including Gilbert, Arizona; Glenpool, Oklahoma; Enterprise and…

Tesco adds contactless tech to loyalty card program

July 6, 2017

U.K.-based Tesco has added contactless functionality to its loyalty card that enables users to collect points with a tap at the point of sale, according to a…

Making retail work for every generation

With millennials making up approximately 30 percent of the population, retailers strive to tailor efforts to reel in this group, yet often overlook the…

Amazon's Whole Foods deal proves the 'retail mullet' is the future of grocery

ForeSee's Eric Feinberg provides his take on Amazon's multi-billion dollar acquisition of Whole Foods. As he writes, surprisingly not much has been said about…

Female franchisees, franchisors share tips, advice for success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Women, for many reasons, are enjoying working in the franchise industry and finding big success. The fact that franchising affords flexibility and a spirit of…

American Freight Furniture shores up backend to boost customer experience

June 30, 2017

American Freight Furniture and Mattress is deploying Enspire Commerce's technology and platform in its quest to boost customer experience and unify its…

Online clothing startup unveils brick-and-mortar strategy

June 30, 2017

Despite reports claiming the omnichannel may soon go the way of the dinosaur, an upcoming online retailer plans to move into the brick-and-mortar realm.