Arizona hospital prescribes self-serve kiosk for prescriptions

A self-serve kiosk at Bayless Integrated Healthcare's Dobson Ranch in Mesa, Arizona, enables patients to receive prescriptions and over-the-counter medications immediately following an appointment, according to the East Valley Tribune.

The APM Pharmacy kiosk verifies patients using their IDs and allows them to contact the pharmacist using a private phone to preserve patient confidentiality and avoid HIPAA violations.

The more than 700 medications available through the kiosk were selected based on a review of which are prescribed most frequently. 

Topics: Assisted Selling, Customer Experience, Customer Service, Kiosk ROI, Kiosks, Kiosks / Self-Service

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