Create an in-store shopping destination with new mobile ice bin merchandiser

Create a shopping destination in store for seafood and promotional items using the new Mobile Ice Bin Merchandiser from FFR Merchandising.

Talking With: Ikea Sales Leader Karen Haas on why businesses must know the customer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A comparison to Apple with regard to customer experience is no small compliment and Ikea continues to expand and innovate.

Barneys goes personal and to the cloud to boost customer engagement

April 26, 2016

Barneys New York is using a new personalization technology to boost customer experience at its new flagship Manhattan location.

Surf merchandise retailer develops own store scent, custom sound

April 26, 2016

Few retailers boast their own scent and the short list now includes surf clothes and merchandise retailer Billabong.

Mother's Day should prove lucrative for clothing retailers, eateries

April 25, 2016

A new study reveals clothing will be a popular choice for Mother's Day shoppers, as well as a special meal, and spending is expected to be up six percent this…

W.S. Badcock taps veteran leader for retail VP role

April 25, 2016

Furniture retailer W.S. Badcock is promoting Mitchell P. Stiles Jr. to serve as VP of dealer retail operations.

Q1 busy and profitable for Amazon

April 25, 2016

Amazon's cash flow spiked 44 percent, hitting $11.3 billion, and net sales increased 28 percent, hitting $29.1 billion, in Q1. The net income was $513 million…

If there is an app for that… why should we care about bots?

by Chris Petersen — Owner, IMS

Ignorance is not bliss, nor is it profitable in today's connected world.

Talking With: Soar Payments Founder Rich McIver on improving the checkout experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The customer experience starts when a consumer walks into the store for the first time and goes well beyond the checkout process, but if the purchase…

We need your insight, industry predictions for annual trends report

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The annual Retail Customer Experience Retail Trends Report is underway and those participating have a chance to win a $100 gift card.

Macy’s, Home Depot lead top retail brands ranking

April 22, 2016

Retailers Macy’s, DSW Shoes and Best Buy ranked as the top three, respectively, in the Harris Poll 2016 Brands of the Year EquiTrend Study.

Retailers slagging in omnichannel efforts, reveals report

April 22, 2016

The Periscope research reveals nearly half of retailers acknowledge omnichannel strategies are not progressing fast enough.

Visa aims to enhance checkout experience for card holders

April 22, 2016

The company is upgrading software to spur faster transactions involving chip-embedded cards.

Ecommerce retailers are favorite for Mother’s Day consumers

April 22, 2016

Retailers selling online will be happy to hears this survey result.

Add Headers to corrugated displays with flute wire

Add eye-catching headers and signage to corrugated displays using new Flute Wire from FFR Merchandising.

A lesson on loyalty: Where Starbucks went wrong

Brands can learn a lot from the Starbucks reward program controversy — from using best methods in the program development stages, to structuring reward…

Kelly Ripa collection hits home at Macy's

April 21, 2016

The morning talk show host debuts a limited home furnishings line.

People's United Bank shines at customer experience, report reveals

April 21, 2016

Millennial small business owners may bring big disruption to the banking industry, reveals report.

POS provider payworks launches customer engagement platform

April 20, 2016

Engage is a new platform that links payment transaction data to shoppers' profiles, which can help in the development of customer engagement solutions.

3 ways to boost the online checkout experience

Simplifying the online checkout process can be fairly simple and benefit your business in the long term as it makes customers happy.