Talking With: Euclid Analytics CEO Brent Franson on Amazon’s brick-and-mortar strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Focusing on the omnichannel consumer is a must for retailers, whether they're pure-play ecommerce and looking to move into physical storefronts or vice versa.

Sports Authority closing stores, laying off workers in bankruptcy action

March 3, 2016

In a quest to reduce $1.1 billion of debt Sports Authority is filing for Chapter 11 bankruptcy and is prepping to close 140 stores and two distribution centers.

Teenage love for Hollister brand drove sales for Abercrombie & Fitch

March 2, 2016

A revamp effort that included everything from new store merchandise to clothing presentation and lighting drove better in-store sales.

Amazon debuting pickup spot at Texas university campus

March 2, 2016

Amazon expands campus pickup strategy with first Texas site. Several more nationwide in the works for this year.

5 questions CMOs must ask when "they don't show up"

by Chris Petersen — Owner, IMS

Marketers need to engage like they are throwing a party for friends.

6 paths to mobile brand awareness

Retailers need to take consumer intent into account and have a sense of immediacy in delivering information to that consumer.

SAP promotes retail veteran to global business chief role

February 29, 2016

Achim Schneider is now global head of SAP’s Retail Industry Business Unit.

Walmart customer satisfaction ranking takes a deeper dip

February 29, 2016

Walmart’s battling a bunch of challenges and can now add not satisfying customers to the list.

SlabbKiosks to display health care kiosks at HIMSS16

February 29, 2016

Kiosk manufacturer SlabbKiosks plans to showcase two of its health care kiosks at the healthcare conference HIMSS Conference & Exhibition at the Sands Expo and…

Infinite data: How the business can stand out with the crowd

Welcome to the modern world — an age in which data is infinite and we are able to collect more information than we know what to do with.

Best Buy revenue dips and trend likely to continue this year

February 26, 2016

Sluggish electronics sales will hinder Best Buy revenue in first half of the year.

Kohl's to pilot new store format, shuttering 18 underperforming locations

February 26, 2016

Retailer enjoyed a healthy seasonal sales boost but wasn't immune to weather that hurt other retailers in late 2015.

Longtime J.C. Penney leader taking leave after nearly four decades

February 26, 2016

Executive who was part of rebound strategy will leave come April

Victoria Secret on hunt for new chief as CEO resigns

February 26, 2016

CEO takes leave to spend more time with family and will serve in advisory role.

Restoration Hardware: We’ve got some bad news on the financial front

February 25, 2016

Restoration Hardware aims to shore up customer experience as part of its overall strategy to get growth and financials in a healthier state.

Sears struggling to stem sales dip, aims to keep cutting costs

February 25, 2016

Warm temperatures during the latter part of 2015 are continuing to play a key role in retailers' financials.

Men are shopping like women and that's good for retailers

February 25, 2016

The male consumer is scanning online sites to get fashion ideas, trying new brands and pretty much shopping like a woman, and that's all good for the retail…

Whole Foods seeks partners with 'mojo' for new supermarket brand

February 25, 2016

The supermarket's impending '365' small supermarket brand aims to partner with a variety of retail to provide a rewarding shopping experience.

Going bananas with product placement may not be such a good move

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

To put it simply, my Millennial loves bananas and is not going to be too thrilled to be so overtly manipulated.

How retailers can capitalize on the critical holiday retail season

February 25, 2016

A free webinar on March 8, sponsored by Retail Customer Experience and Interactions, will offer up valuable insight on how retailers can ensure the holiday…