Four ways to maximize the efficiency of your waiting lines

Facilitating the optimal movement of customers from the start of a waiting line to the end is critical as any kinks can significantly impact customer…

Vibes introduces personalized push messaging for brands

July 17, 2014

Mobile marketing firm Vibes has announced the release of personalized Push Messaging, integrated with Catapult, its mobile relationship management platform for…

Lower money anxiety pushes retail sales higher in June

July 17, 2014

Retail sales excluding automobiles rose 0.4 percent reflecting a decrease in the level of money anxiety among consumers.

NRF applauds introduction of the Marketplace and Internet Tax Freedom Act

July 16, 2014

The National Retail Federation has issued a statement from Senior Vice President for Government Relations David French on the introduction of The Marketplace…

Visa introduces Visa Checkout to replace V.me

July 16, 2014

Visa today announced the launch of Visa Checkout, a payment service that replaces V.me and enables consumers throughout the United States, Canada and Australia…

Columbia Business School releases study on mobile ad effectiveness

July 16, 2014

Brands spent $8.4 billion on mobile advertising in 2013, and that number is expected to quadruple to $36 billion by 2017, according to eMarketer. But do mobile…

First Data introduces Perka mobile loyalty solution for SMB merchants

July 16, 2014

First Data Corporation has announced the commercial integration of its Perka Mobile Loyalty Solution. Its apps are now available through First Data…

Steve Madden selects Certona for e-commerce

July 16, 2014

Certona, a provider of real-time omnichannel personalization, has announced that it was selected by Steve Madden, a leading designer and marketer of fashion…

June consumer spending slowed slightly, but remained healthy

July 15, 2014

Consumer spending tottered a bit in June, but remained on its feet, poised to tackle its next steps forward. While slower than last month, solid June spending…

How to use neuroscience to create great customer experiences

When is one piece of candy better than two? And what does that teach us about how customers react to retail?

Slyde app combines loyalty, deals and touchless payments

July 15, 2014

SK Planet Inc., the U.S.-based mobile commerce subsidiary affiliated with wireless giant SK Telecom, has announced its beta launch of a touchless…

Millennials lead growth in spending on green products

July 15, 2014

While green products and services continue to be top-of-mind for Americans, Millennials are emerging as some of the most committed purchasers of sustainable…

UK shoppers are using less cash

Self-checkout and new ways to pay are leading to a decrease in the use of cash in the U.K., according to a BRC study.

World Cup has led to a 280 percent increase in soccer-related online shopping in the US

July 11, 2014

The 2014 World Cup appears to have kicked up more than a sea of Tim Howard fans in the United States.

Warehouse clubs becoming more popular with wealthy shoppers

July 11, 2014

While warehouse clubs might be perceived to be the domain of those looking to stretch a tight budget, new research from Mintel reveals that it is not just…

Retail Persona Baiting with Digital Sigange

Face to face sales are becoming less of the norm as consumers interact with screens and mobile devices in their shopping pursuits. As a retailer, you want to…

Helping Students Find Their Way: Towson University Aces Campus Communication with Wayfinding and Digital Signage

As a new student, there is nothing worse than being late to class because you could not find the room.With faculty, students, visitors and parents…

Optical store installs mirrored touchscreen that encourages online social interaction

London-based optician Kite GB has installed a touchscreen mirror in its East End store, with help from technology provider Zytronic.

Sears Shop Your Way program expands to include other brands

July 10, 2014

Shop Your Way, a free membership program and social shopping community with tens of millions of members, has announced a major expansion of its rewards program…

Mobile traffic to e-commerce sites rose from 3 percent to 37 percent in the last 4 years

July 10, 2014

According to the new Custora E-Commerce Pulse Mobile Report, in the past four years the percentage of traffic to e-commerce sites from mobile devices (phones…