Study: Self-checkouts causing shopper frustration, abandoned carts

October 15, 2013

Recent research from Tensator found that one out of every three shoppers (out of nearly 400 polled) has walked out of a store without the goods they intended…

Duane Reade launches 'Boo-tiful Legs' social media campaign

October 15, 2013

Duane Reade, New York's largest drugstore chain, has announced a three-week, omnichannel social media marketing campaign to raise awareness of Duane Reade…

TexTrace RFID garment tags on display at Tyco Retail Experience Center

October 15, 2013

TexTrace, providers of technology for the apparel industry, has announced that its brand protection and authentication solutions are featured in the Tyco…

Apple turns to Burberry's Ahrendts to revitalize retail stores

October 15, 2013

Apple Inc. has tapped Burberry Group PLC Chief Executive Angela Ahrendts to lead the brand's retail efforts and oversee the "strategic direction, expansion and…

Touch Commerce helps retailers tap into touchscreens, mobile

October 15, 2013

Unbound Commerce unveiled its Touch Commerce solution during last week's MIT Mobile Showcase event. The solution utilizes a large touchscreen at the point of…

Digital Signage Expo tabs Intel's Avalos for keynote address

October 15, 2013

Digital Signage Expo, the trade show and educational conference dedicated to digital signage, interactive technology and digital out-of-home networks…

Macy's may break tradition and open doors on Thanksgiving

October 14, 2013

For the first time in Macy's 155-year history, certain store locations will open for business at 8 p.m. on Thanksgiving, according to a report in the Chicago…

PayPal jumps on Revel's mPOS platform

October 14, 2013

PayPal will integrate its mobile payments technology with Revel Systems, an iPad point-of-sale solution provider, Revel announced today. The integration…

Why payments providers can beat Amazon

In an increasingly crowded payments space, providers who keep it simple still stand a chance of maintaining market share.

Path to Purchase Institute gives top honor to Wii U interactive display

October 14, 2013

The Path to Purchase Institute announced the winners in the 2013 Design of the Times Awards competition Oct. 9 during the Shopper Marketing Expo in Chicago.

VeriFone, NPCA will let drivers pay at pump with smartphone

October 14, 2013

VeriFone Systems and the National Payment Card Association have introduced a mobile payment and rewards solution for convenience stores and petroleum…

Comark to intro new monument kiosk during NRF show

October 14, 2013

Comark has announced that it will feature a new outdoor monument kiosk at the NRF Big Show on Jan. 13–14 in New York.

Study: Social media for brand conversations on the rise

'Word-of-mouth champions' are twice as likely to recommend a brand via digital.

Saks to introduce The Fifth Man concept shop

October 11, 2013

Chicago's flagship Saks Fifth Avenue store will offer men a "new lifestyle shopping experience all under one roof," said Tom Ott, senior vice president for…

Staples announces its promise to price match

October 11, 2013

Staples, the second largest e-commerce site in the world behind Amazon.com, announced yesterday its Price Match Guarantee. Starting November 3, Staples will…

Report: Teens experiencing spending fatigue

October 11, 2013

Investment bank Piper Jaffray & Co. has released its 26th semi-annual "Taking Stock With Teens" consumer insights project, which pointed to a sequential…

Five ways you are losing retail customers

by Gary Edwards — Chief Customer Officer, Emathica

Customer loyalty is the backbone of every successful retail business. Although it is important to attract new customers, the real gauge of the brand's health…

Reflect showcases in-store digital signage at Shopper Marketing Expo

October 11, 2013

Reflect, a provider of digital technologies for creating seamless in-store customer experiences, exhibited its wares for retailers at this year's Shopper…

The end of the beginning of e-commerce

by Doug Stephens — President, Retail Prophet Consulting

Global e-commerce is set to top 1.2 trillion dollars this year. And if that doesn’t seem astonishing, then consider that the figure represents a 19 percent…

Study: Showrooming up 156% over last year

October 10, 2013

Since 2012, there has been a 156-percent increase in consumers who purchased a product from a competitor while in a retail store, according to "Mobile Consumer…