Busting the myths of specialty retail

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

We achieve what we believe. Sometimes that serves us well, and sometimes that holds us back. Here are some of the myths that create barriers to success in…

Millennial marketing guru gives sneak peek of Fast Casual Executive Summit keynote

Creating brand fans out of Millennials -- consumers ages 18 to 34 -- is key for every restaurant's success. Jeff Fromm, millennial expert and 2013 Fast Casual…

What can retail learn from community managers?

by Jeannie Walters — Chief Customer Experience Investigator, 360Connext

A few years ago, the role of community manager as we know it today didn’t exist. Social media was in its infancy, and as brands joined in they started to see…

Scala showcases retail, corporate communication solutions in Denmark, installs digital ticketing system for Philadelphia museum

May 2, 2013

The location-based media provider Scala showcased a corporate communications solution and a retail solution during this week’s Channel Trends+Visions i IT fair…

Automated retail could be a mobile payments kickstarter

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The ubiquity of vending may help push mobile payments into the mainstream.

Commentary: Evoking the shopper's wants and needs

How interactive digital signage through mobile brings shoppers' desires to focus.

Kroger cuts checkout time with predictive line technology

May 2, 2013

Kroger grocery stores may be winning the battle against long lines at the checkout. According to an article on wsj.com, the infrared camera technology the…

Walmart sets up global tech centers for e-commerce

May 2, 2013

In a move to gain ground against its Web rival Amazon, and to position itself as a bona fide technology company, Walmart is setting up a fleet of global…

ShopKeep POS Wins Technology Innovation of the Year Award from Electronic Transactions Association

ShopKeep POS, the leader in iPad point of sale to brick and mortar merchants across the U.S., announced today that the company is the winner of the Technology…

Reality Interactive will power digital media in new Time Warner demo stores

May 1, 2013

Reality Interactive, a full-service digital merchandising agency, will serve as the digital media partner for Time Warner Cable, which has recently launched…

JCPenney ad admits mistakes, begs for business

May 1, 2013

JCPenney is hoping that shoppers are willing to forgive and forget — and return to its hallowed aisles. In a new video ad, the company admits to "mistakes" and…

Kate Spade to partner with eBay for high-tech NYC pop-up shop

May 1, 2013

During this week's TechCrunch Disrupt New York, eBay CEO John Donahoe hinted at an upcoming pop-up shop partnership that will enable the long-standing Internet…

Opinion: How social media is changing retail

The traditional path to purchase has been disrupted by the convergence of websites, kiosks, tablets, smartphones and social media.

What's new, and what's not, about giving great customer service

Customers have changed in ways that will profoundly impact how you deal with them.

Research on 'sequential' pricing shows strategy can boost sales

April 30, 2013

Researchers at the University of Arkansas revealed results of an in-depth study of "sequential" pricing of retail products in both online and brick-and-mortar…

With Presence, retailers can set the mood

April 30, 2013

Mood Media announced today the launch of Mood Presence, a mobile marketing technology that utilizes its music network to connect retailers and marketers…

Checkpoint intros hardware for RFID transition

April 30, 2013

Checkpoint Systems, a supplier of shrink management, merchandise visibility and apparel labeling solutions for the retail industry, today announced the launch…

Following online success, Fab moves to brick-and-mortar

April 30, 2013

What began as a flash sales site aimed at gay men is now hoping to turn into the world's largest store for furniture and home goods design.

Origin Displays grows in tandem with Long Island drive-thru supermarket chain

April 29, 2013

The last two years have been busy for The Barn, a chain of drive-thru supermarkets on Long Island, N.Y. And as the family-owned chain has grown through…

Thanks to mobile, consumers can track the lifecycle of what they buy

April 29, 2013

Before the horsemeat scandal that rocked European businesses, a growing number of consumers had been questioning the origin of their food and clothing…