Amazon gets the press, but Alibaba and Asia are surging in online sales

by Chris Petersen — Owner, IMS

Come and meet Chris at this year's Retail Customer Experience Executive Summit! Registration is now open, and early-bird pricing is in effect.

Walmart expands Scan & Go to 12 more markets

March 20, 2013

Walmart announced it is expanding the Scan & Go checkout app to a dozen more markets, nearly tripling the number of stores involved in the pilot program…

Market Force study reveals more shoppers trying new retailers

March 20, 2013

Research from a new Market Force study reveals H&M, Kohl's and Macy's are luring the most potential new consumers into their stores. Rounding out the top…

Insights from eGain to lead multichannel strategy at JD Williams

March 20, 2013

Customer engagement solution provider eGain announced today that it was chosen by U.K. retailer JD Williams to lead its multichannel strategy. JD Williams…

Walmart CFO announces plans for fulfillment centers

March 19, 2013

During a presentation at last week's Bank of America Merrill Lynch Consumer and Retail Conference, Walmart's CFO Charles Holley said developing a "next…

Walmart tops list of most valued retail brands

March 19, 2013

Interbrand released its Most Valuable Retail Brands list for 2013 and the U.S. section is topped by the largest retailer on the planet — Walmart.

Cali store using robotics to compete with online retailers

March 19, 2013

For former Amazon executive Nadia Shouraboura, jeans and robotics are proving a successful combination. An article in the Seattle Times features Shouraboura's…

Caribou Coffee to cut ties with JCP

March 18, 2013

JC Penney suffered another blow last week with the announcement that Caribou Coffee will no longer open shops inside of the retailer's revamped stores.

Canada's Joe Fresh setting up JC Penney boutiques

March 15, 2013

The cheap-chic style of Canada's Joe Fresh retail chain is setting up shop in approximately 700 newly renovated JC Penney stores, according to ctvnews.ca.

Samsung Galaxy S4 reinvents the barcode

by James Wester — Editor 1, Mobile Payments Today

The new smartphone adds features tailored to mCommerce.

Millennials the target of Aeropostale's new store prototype

March 14, 2013

Teen retailer Aeropostale is shedding its formerly logo-heavy brand and working to boost sales through increased engagement with millennials. An article on…

John Lewis: 'Big data is a big hype'

March 14, 2013

Speaking at the Retail Business Technology Expo in London, John Lewis's head of IT architecture, Julian Burnett, said that the company is coming to terms with…

'Retail lab' gets to work in Australia

March 14, 2013

Digital signage and software provider AOPEN and retail design firm Red Design Group have partnered to launch the "Retail Evolution Lab" — a space established…

Five ways to raise your retail associates' conversion rate

by Bob Phibbs — CEO, The Retail Doctor

Brick and mortar retail stores face the daunting challenge of getting their retail associates to convert customers who are lookers into ones who are buyers.

Why retailers must embrace the Relationship Era

Indifference is expensive. Hostility is unaffordable. Trust is priceless.

Synqera partners with Star Micronics for personalized retail tech

March 13, 2013

Technology startup Synqera, in partnership with Star Micronics, will showcase its retail solution at the Retail Technology Business Expo this week in London.

Aussie retailer Coles deploys tablet displays for customer service, analytics

March 13, 2013

Australian retail chain Coles is testing the use of fixed interactive tablet displays at one of its store locations, according to an article on crn.com.au.

Forrester predicts an e-commerce boom

March 13, 2013

E-commerce is expected to increase 13 percent to $262 billion this year, according to technology and market research firm Forrester.

Samsung, Signagelive showing SoC digital signage at London retail tech expo (Video)

March 13, 2013

Signagelive, a global technology company that specializes in developing cloud-based digital signage applications, announced it has been invited to join…

Learning from Oprah's roller coaster ride

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Tanya Young Williams offers great insights into Oprah Winfrey’s recovery after a near disastrous start of OWN (Oprah Winfrey Network). Whether they’re accurate…