Lowest-price e-commerce hurts shopper loyalty

December 21, 2012

The rise of e-commerce and the hunt for the lowest prices is causing once-loyal shoppers to abandon allegiance to certain stores, according to an article on…

The 2012 holiday shopping windows of New York

Is there anything that says Christmas like the retail windows of New York?

NRF announces award recipients for 2013 Big Show

December 20, 2012

The National Retail Federation announced that Amazon, Crocs, Kohl's and lululemon are the recipients of its annual awards.

More Americans self-gifting while holiday shopping

December 20, 2012

According to an article on washingtonpost.com, Americans are doing more and more holiday shopping for themselves, as data over the last decade show, even as…

Mobile self-service apps could be a must for businesses

December 20, 2012

As mobile self-service apps become more commonplace with consumers, it is up to businesses to determine how best to use the tools to their advantage, according…

Digital signage exec to appear on hit CBS show 'Undercover Boss'

December 20, 2012

The CEO of in-store media specialists Mood Media will be featured on the Emmy Award-winning CBS series "Undercover Boss" on Friday, Jan. 4 at …

The 2012 holiday shopping windows of New York

Is there anything that says Christmas like the retail windows of New York? Every year, retail designers and merchandisers go out of their way to get shoppers…

Retail Top 100 2012, No. 27: Nordstrom

December 19, 2012

Study shows the right sounds and smells will make shoppers spend

December 19, 2012

Retailers can start factoring in shoppers' senses when figuring out how to increase dwell time. A new study by Washington State University researchers has…

Ebay Now pilot delivering in New York and Cali

December 19, 2012

Same-day delivery via Ebay Now is a growing effort on the part of brick-and-mortars to compete with Internet rivals like Amazon.

Amazon's FreeTime Unlimited geared toward kids with Kindles

December 19, 2012

Amazon has lured in adults with its Amazon Prime subscription service and is now setting its sights on children. FreeTime Unlimited is "part streaming media…

Motorola releases shopper insight survey

December 19, 2012

Findings from the Motorola Solutions annual holiday shopper study highlighted the impact on the shopper experience across various age demographics.

Cookies and the key to success in retail

by Doug Stephens — President, Retail Prophet Consulting

For the holidays I took my friends, clients and business colleagues cookies. I bought them from a small coffee house and bakery in Toronto called Le Gourmand …

Retail Top 100 2012, No. 28: Disney

December 18, 2012

Leverage others' experience instead of wasting time on pure invention

by Chris Petersen — Owner, IMS

From the first days of school, we are taught that "copying others is bad." In the process of teaching students to think creatively, we create a lifetime…

Outhouses and QR codes: Never assume the norm

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

New research from the NPD Group shows that nearly 100 million people (or about half of Internet users) listened to music online in the past three months. No…

Home Depot acquires data tech start-up

December 18, 2012

Retailers continue to ride the technology wave with the recent news of Home Depot's acquisition of BlackLocus. The Austin-based startup builds data-driven…

Guess? CIO discusses benefits of in-store iPads

December 18, 2012

In a recent Q&A on openforum.com, Guess? Chief Information Officer Michael Relich admitted that two years ago, the fashion retailer had a bit of a…

Dick's and Walmart suspend sales of semi-automatic rifles

December 18, 2012

While it may be a stalemate issue legislatively, some major retailers are taking action on gun control — for now.

Predictable results

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

In the world of pricing, results are more predictable than we might think. Recently a Fortune 500 marketing professional told me that his company had changed…