Multichannel makes shoppers take longer to make purchases, study shows

December 6, 2012

A new report from retail researchers Conlumino and loyalty specialist Webloyalty has found the advent of multichannel retailing has lengthened the shopping…

Retail Top 100 2012, No. 33: Groupon/LivingSocial/etc.

December 5, 2012

AT&T intros location-based AT&T Alerts for use by retailers

December 5, 2012

AT&T today launched AT&T Alerts, an opt-in, geo-location text messaging alerts service that will enable consumers to receive offers such as discounts…

What do you do after you become PCI compliant?

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

Congratulations! You took the time to become PCI (Payment Card Industry Data Security Standard) compliant by accurately filling out your Self-Assessment…

NCR Mobile Pay solution at City Winery, NYC

NCR Corporation has announced the launch of NCR Mobile Pay, a new solution that enables restaurant patrons with a smartphone to browse their bill, re-order…

Retail Top 100 2012, No. 34: Gamification of retail

December 4, 2012

CETW: Frank Eliason of Citibank talks social media

Frank Eliason, director of global industry at Citibank, talks about how most companies are not thinking through their approach to customer experience and how…

CETW: Keynote Paul Price on social media

Paul Price, CEO of Creative Realities, discusses how technology is getting better, cheaper and faster - and how the rate of change is accelerating, and why it…

Hotel retail ditches the towels in favor of oddities

December 4, 2012

Hotel retail helps create an experience, according to an article on usatoday.com. While retail doesn't play a major role in revenue for hotels, unique retail…

Opinion: C-store retailers need convenient loyalty programs

December 4, 2012

An opinion piece on csnews.com explains the importance and benefits of loyalty programs for c-store retailers. The author cited a recent study from the NPD…

Indoor mapping gives power to retailers

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

In-store navigation systems appeal to retailers looking to gain shopper insight and boost customer engagement.

Digital signage and the shopper's path (Commentary)

A digital signage expert looks at the convergence of mobile phone data and smart digital signage in mapping shopper paths.

HP intros new POS for retail, hospitality

December 3, 2012

HP has introduced a new point-of-sale system for retail and hospitality customer experience. The HP RP7 Retail System, model 7100, is a new fanless version of…

Research points to puny layaway figures

December 3, 2012

Retailers may have been excited about the potential benefits of revamped layaway policies, but according to an article in the Houston Chronicle, several recent…

Walgreens celebrates 8,000 stores with opening of LA flagship

December 3, 2012

Walgreens opened its 8,000th location this past weekend in Los Angeles. The flagship features offerings not typical at drug stores, such as a fresh sushi bar…

Google acquires BufferBox, takes aim at Amazon's shipping business

December 3, 2012

Google may be gearing up to enter the shipping and logistics business with its recent acquisition of BufferBox, a self-service parcel pickup company, according…

Retail Top 100 2012, No. 35: Yelp

December 2, 2012

Is that a digital signage lapel pin on your uniform?

Brian Kutchma, vice president of sales and marketing for digital signage provider Black Box, talks about his company's wearable digital signage displays.

Retail Top 100 2012, No. 36: Bergdorf Goodman

November 29, 2012

Leaked Apple employee video features now JCP CEO Johnson

November 29, 2012

A leaked internal video made for Apple retail employees solidifies the perception that the company puts quite a bit of preparation, planning and philosophy…