Could Santa steal from your store?

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

While running errands with my children this past weekend the topic of shoplifting came up. When I said that just about anyone could be a shoplifter, my…

Malls to offer VIP perks to lure more Black Friday shoppers

November 16, 2012

Black Friday shoppers at certain malls will get the VIP treatment as more retail establishments seek to offer a "white glove" experience to those willing to…

PayPal enters physical shopping market on Amsterdam high street

November 16, 2012

A high-end shopping district in Amsterdam has implemented round-the-clock window shopping with a 24/7 mobile commerce platform utilizing QR codes and PayPal.

Fast Casual Executive Summit 2012: NEC

Fast Casual editor Cherryh Butler visits with NEC's Rich Ventura, to talk about menu and branding trends, at the 2012 Fast Casual Executive Summit.

Report finds most retailers do not have tablet-optimized websites

November 15, 2012

Skava, a provider of multi-touchpoint retail technology, today announced the results of "The Impact of Tablet for Retailers 2012." The study confirms that only…

Walmart launches Goodies doorstep delivery service

November 15, 2012

Shoppers looking to have unique seasonal foods delivered to their doorstep need look no further than the latest brainchild of Walmart Labs: Goodies.

The 'NeoFace' of window shopping

November 15, 2012

Facial recognition technology is making its way from retailers in Japan to North American shopping malls, according to an article on cba.ca.

I Saw Mommy Googling Santa Claus [Infographic]

by James Bickers — Editor, Networld Alliance

U.S. holiday retail sales are expected to reach $586 billion in 2012. Online and mobile sales will account for larger portion of those sales than ever before.

NRF: 147 million shoppers expected for Black Friday

November 15, 2012

Not since 2007 has Thanksgiving come this early, but the calendar creep won't keep millions of eager holiday shoppers from visiting their favorite stores and…

American Marketing Association, PRI hosting webinar on omnichannel

November 15, 2012

Platt Retail Institute Director and Research Fellow Steven Keith Platt is scheduled to join Rick Chavie, vice president of omni-commerce for hybris software…

Bad marketing and bad leadership to blame for JCP troubles?

November 14, 2012

An article on forbes.com pointed out the unfortunate outcome J.C. Penney has seen since the current president Ron Johnson took the retail helm — and noted that…

Hong Kong Department Stores, IBM announce collaboration

November 14, 2012

IBM today announced that it is collaborating with Hong Kong Department Stores to help them expand internationally and increase customer loyalty by deploying a…

Why build a great customer experience if you have no competition?

by Micah Solomon — president, four aces inc

What if you didn’t have any competition? Would the customer experience you create even matter–if, for example, you ran a government agency or were otherwise…

Commentary: Using digital engagements to connect with today's shoppers

A CETW panel discussed making use of technology and DOOH throughout the retail purchase process.

Beating the Black Friday blues

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

The term “Black Friday” is a familiar part of the holiday shopping season, with retailers going to great lengths to capture shoppers’ attention right after…

Hurricane Sandy, fiscal cliff impact October retail sales

November 14, 2012

For the first time in three months, retail sales ticked down slightly as consumers cooled discretionary spending in the face of inclement weather and…

Study shows U.S. consumers likely to splurge on luxury goods

November 13, 2012

Half of U.S. consumers are likely to make a small luxury purchase in the next six months, including 53 percent who are likely to purchase specialty food or…

Revel intros new iPad POS system

November 13, 2012

Revel Systems today announced two new retail customers as well as feature updates to its Retail POS solution and the introduction of the new Revel Retail…

Survey: Shoppers plan to spend less this holiday season

November 13, 2012

Retailers can expect a drop in holiday sales this shopping season, according to the second annual PersicopeIQ Retail Intelligence Survey. 

Invisible EAS tags unveiled by Nedap

November 13, 2012

Nedap Retail has announced a solution to the bulky plastic security tags that often hinder the shopper experience of trying on clothes. The company, in a…