Ex-Lane Bryant chief now CEO at HoneyBaked Ham

January 30, 2017

The former CEO of Lane Bryant wasn’t out of work long and has taken a new CEO role at HoneyBaked Ham one week after leaving the women's apparel brand.

Bob Mariano named to InContext board of directors

January 30, 2017

Bob Mariano, founder of the Mariano's grocery chain, is now a member of the board of directors for InContext, a virtual reality solution provider.

7 under-the-radar retail trends for 2017

by Bryan Pearson — President, LoyaltyOne

Will men and artificial intelligence define retail in 2017? Possibly. Considering the activities in retail today, several experts shared what unexpected trends…

Harnessing mobility in retail: 5 challenges to overcome

Retailers have a number of digital sales channels and a plethora of mobile marketing technologies to choose from. That said, when building a mobile marketing…

3 Ways to Optimize Labor Efficiencies and Cut Costs

Operators are facing high turnover rates and new regulatory pressures, making the task of managing labor costs increasingly more difficult. There are steps…

HP debuts new tools to help retailers boost customer experience

January 26, 2017

HP is debuting its HP Elite x3 Mobile Retail Solution and the HP MX12 Retail Solution, both aimed at helping retailers improve the customer experience and…

Neiman Marcus launches voice-controlled wearables for better communication

January 26, 2017

Neiman Marcus Last Call Stores are deploying voice-controlled wearables to help spur better communication within its luxury fashion retail operation.

2017 & beyond: Prognostications for retail technology

Shopper behavior and expectations have clearly changed and become more sophisticated. Retail stores need to evolve to meet consumer demands, and the influence…

Amazon to open Colorado fulfillment center

January 25, 2017

Online retailer Amazon is prepping a new one-million-square foot fulfillment center in Colorado, its first picking and shipping center in the state and one…

Generation Z loves shopping at the brick-and-mortar retailer

January 25, 2017

While the Generation Z shopper is a digital customer they still love going to the store to shop and that means retailers need to shore up on interactive…

Clutch expands mobile marketing strategy with Persio acquisition

January 24, 2017

Customer management and marketing analytics player Clutch is buying Persio, a mobile promotions platform, in a quest to expend its mobile marketing…

Gymboree taps Aptos tools to enhance customer experience

January 24, 2017

The Gymboree Corp. is deploying Aptos' POS and enterprise order management technology to integrate online and in-store operations to provide customers with a…

Amazon eyeing role as auto parts retailer, claims report

January 23, 2017

Add auto parts to the ever-growing list of retail business focal points for Amazon.

MaxMedia taps ex-WebMD leader for VP operations role

January 23, 2017

Rodney Sharples is the new VP of operations for MaxMedia and will report to MaxMedia CEO and Founder Keehln Wheeler.

Lululemon taps data intelligence to amplify customer experience, relationship

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The athletic apparel brand is striving to build its human connection with consumers with data analytics.

Customer loyalty requires a retail transformation, reveals IBM study

January 20, 2017

New IBM research reveals retailers must transform fast if they hope to inspire customer loyalty as consumers are busy shopping on their phones, online and in…

Study: Consumers want to be wanted

January 20, 2017

Retailers need to commit to earning a consumer's business as 79 percent of consumers will only buy from brands that provide they care about earning a shopper's…

Target’s digital chief: We’re not technology slackers any longer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

If there is one message Target's EVP, CIO and Chief Digital Officer, Mike McNamara, wants heard loud and clear, it's this: Target is no longer a laggard when…

American Apparel lays off 3,400 after sell-off

January 19, 2017

American Apparel laid off 3,400 workers Monday following a bankruptcy sale to Gildan Activeware.

Supervalu taps former Target leader for VP role

January 19, 2017

Anne Dament, a former Target senior merchandising leader, is the new senior VP of retail, merchandising and marketing for Supervalu Inc.