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News & Media

Amazon debuts 1-hour, 3-hour delivery options

March 23, 2026

Amazon has debuted faster delivery options, including a one-hour window and a three hour service which is now live in over 2,000 cities and towns.

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Customers reject AI slop: Don’t let automated ads ruin your retail marketing strategy

by Mike Schrobo — CEO and Founder, Fraud Blocker

Automation will mature and case studies will improve but, until that point, we must ensure advertising is for humans by humans.

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February retail sales reveal moderate gains

March 20, 2026

Retail sales grew again in February and data revealed strong increases year over year, according to a report from the National Retail Federation and CNBC.

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Pegasus TransTech rolling out kiosks at Pilot Travel Centers

March 19, 2026

Pegasus TransTech has introduced new Transflo Express self-service scan station kiosks at selected Pilot Travel Center locations, according to a report on the…

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Payment digitalization changing consumer spending approach

March 18, 2026

Nearly half, 48%, of consumers, and nearly 63% of Gen Z shoppers, report that the digitalization of payments has significantly changed how they approach…

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Cape Cod Cafe Pizza hits 400-plus Target stores

March 17, 2026

Cape Cod Café's frozen pizza line has expanded to approximately 400 Target stores nationwide, according to a press release.

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2026 will be a year of rapid technological advancement

by Ben Johnston — Chief Operating Officer, Kapitus

For small business retailers, 2025 was a year consumed by the promise of change and the fear of what that change would bring.

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Costco CEO, CFO talk AI-powered online sales jump, tariff strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Costco is reaping e-commerce sales rewards from AI technology and piloting automated pay stations that let members pay for pre-scanned orders with an average…

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Costco shopper sues Costco for price increase due to tariffs

March 17, 2026

A Costco shopper has filed a lawsuit in an Illinois federal court seeking any refund the wholesaler receives from tariff refund actions.

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Amazon investing big in Australia robotics center

March 16, 2026

Amazon is investing $485 million to $525 million in a robotics fulfillment center in Australia.

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United Airlines enacts rule to make for quieter flight

March 13, 2026

Travelers flying on United Airlines will have to wear headphones when listening to a device as the airline has updated its rules and policies.

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From vending machines to autonomous retail: The evolution of grab and go shopping

Customers want physical shopping to feel as quick and simple as online purchasing. The demand has led to the rise of autonomous retail — stores where customers…

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Expressions gift card kiosks bring personalization to retail gifting

by Richard Slawsky — Editor, Connect Media

The Expressions Gift Card Kiosk offers a personalized greeting card with the option to include a digital gift card, all in a fraction of the space retailers…

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What makes the Automated Retail & Kiosk Innovation Show a must-attend event?

by Richard Slawsky — Editor, Connect Media

The Automated Retail & Kiosk Innovation Show takes place December 14-16 in Miami Beach this year. Here are the many reasons to attend.

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SiriusXM VP talks music impact within the retail digital signage experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Stuart Larking, VP of commercial music at SiriusXM, shares insight on why music is becoming more integral for the digital signage experience.

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Costco to be anchor store for Maryland mixed-use district

March 13, 2026

Costco aims to open a wholesale location at VIVA White Oak, a 280-acre mixed use district in Montgomery County, Maryland.

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Touchscreen Solution Enhances Customer Experience in Real Estate

Innovative customer experience with touchscreen software featuring 360° interactive videos, virtual brochure navigation, and real estate solutions.

Presented by eyefactive GmbH

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More consumers using AI tools but still lots of mistrust

March 12, 2026

A hefty number of U.S. consumers, 71%, are using AI tools, with 37% using them daily or several times a week and 41% would use it more frequently for shopping…

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The hidden risks behind retail's AI shopping boom

by Dean Hickman-Smith — Chief Revenue Officer, Testlio

In an era where AI influences $67 billion in sales, the retailers who win will be the ones whose AI earns trust, repeat purchases, and long-term loyalty.

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Pilot taps NCR Voyix for POS platform

March 12, 2026

NCR Voyix, which provides a unified commerce platform, has signed a five-year agreement to deploy its Voyix POS and Fuel solution on the Voyix Commerce…

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