NRF releases crowd management guidelines for retailers

November 8, 2009

As one of the busiest shopping days of the year approaches, retailers are focusing on one key component of their holiday plans: crowd control. With the help…

G&D launches cell phone sticker that enables contactless payments

by James Bickers — Editor, Networld Alliance

November 8, 2009

Giesecke & Devrient today announced the availability of its Convego Air Mobile sticker, which enables users to add full debit and/or credit card…

ResponseTek CEM upgrade adds SMS surveys, new reports

November 5, 2009

ResponseTek, a provider of on-demand customer experience management (CEM) software, has announced the Fall 2009 release of its ResponseTek:CEM solution.

Barnes & Noble Nook raises questions about digital-only products

by James Bickers — Editor, Networld Alliance

Technology has made it possible to deliver music, movies, books and more without a physical product. But is that good for shoppers or retailers?

LaneHawk BOB scanner now available for NCR self-checkout

November 5, 2009

NCR Corp. and Evolution Robotics Retail (ERR) have announced the availability of ERR's LaneHawk loss-prevention feature on NCR's SelfServ Checkout terminal.

Corporate Safe Specialists Announces New Business Development Executive — Dan Taylor

November 5, 2009

PRESS RELEASE FOR IMMEDIATE RELEASE Date:                November 6, 2009 Contact:            Wes Wernette Company:         Corporate Safe…

Study: Brands more influential than price

by James Bickers — Editor, Networld Alliance

November 4, 2009

Times may be tough, but that isn't stopping shoppers from buying the brands they prefer. That's the finding of a new study by the Grocery Manufacturers…

American Eagle flagship store will put customer pics on giant screens

November 4, 2009

American Eagle Outfitters has announced plans to open its flagship store in Times Square. The 25,000 square foot store is located at 1551 Broadway, at 46th…

Cooking network coming to checkout screens

November 4, 2009

Premier Retail Networks, Inc. (PRN) and Rouxbe Video Technologies Inc., an online cooking school, announced an agreement to present customized cooking…

Webinar reveals key future trends for digital signage

Report and webinar focused on growth, predicted spend and applications planned for the next two years.

Top 100 Retail Movers & Shakers: 2010

Discover the companies, people, issues and trends that are shaping the future of retail. Are you on the list?

Presented by RetailCustomerExperience.com

Customers are buying down, and opportunities are rising, part 3

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Customer-centric experience design is explored in this final installment of "Where's the Opportunity?"

100. Cloud computing 99. Talbots 98. Directional audio

100. Cloud computing

Borders announces in-stock guarantee for the holidays

by James Bickers — Editor, Networld Alliance

November 2, 2009

Borders today announced its new "In-Stock Guarantee," which promises that if a customer's desired item cannot be found in-store, the company will ship it from…

Walmart under fire for sick leave policy

November 2, 2009

Punishing workers for taking sick leave puts Walmart on track to be a major spreader of swine flu this fall, according to a new report by the National Labor…

NRF updates 'buyer beware' product list

November 2, 2009

The National Retail Federation has added new products to a consumer alert about common household items being sold through some online auction sites, warning…

Webinar: Digital Out-of-Home (DOOH) Advertising - An Agency Perspective Overcoming Challenges with New Approaches

The DOOH market is on the rise and advertising on those digital screens is becoming more prevalent in the world today. Although this is good news for…

NCR buys digital signage software company Netkey

November 1, 2009

NCR Corp. announced this morning that it has purchased the assets of Netkey, a digital signage and kiosk software provider based in East Haven , Conn. Terms of…

Amazon PayPhrase lets shoppers make payments with words rather than numbers

by James Bickers — Editor, Networld Alliance

October 29, 2009

Amazon this week unveiled its PayPhrase service, which aims to make online purchasing quicker and easier both on its site and on other participating sites on…

Online retailers emphasize free shipping, social media for the holidays

October 29, 2009

The economy is not only impacting shoppers, it`s affecting online retailers, too. According to results of Shop.org`s eHoliday Study, conducted by BIGresearch…