Alicia Lavay named executive director for the ICX Association

July 6, 2022

Networld Media Group President and Publisher Kathy Doyle has appointed Alicia Lavay to executive director of the company's Interactive Customer Experience…

Amazon offers shoe buyers a virtual try-on experience

July 6, 2022

Buying shoes online is getting a bit easier, at least if the customer is shopping online at Amazon Fashion.

UK Bargain Booze stores expanding age estimation technology

July 6, 2022

Bestway Retail will extend the use of age estimation technology in a number of its U.K. Bargain Booze stores following a trial with Innovative Technology Ltd.…

Hudson debuts non-stop store at Nashville airport

July 6, 2022

Hudson has opened its first Southeast Hudson Nonstop location, and the store features Amazon's Just Walk Out checkout-free technology.

Kroger, Volta team on charging stations

July 5, 2022

Supermarket chain The Kroger Co. is partnering with Volta Inc. to establish a mix of DC fast and Level 2 Volta charging stations to its grocery locations.

Kohl’s not for sale after all, at least for now

July 5, 2022

Department store Kohl's has stepped off the sales block due to economics and the fact it still has enough money to keep operating.

Social shoppers prefer checking out on brand sites

by Charles Nicholls — Founding Director and Chief Strategy Officer, SimplicityDX

Here are the five top issues giving consumers pause for thought before handing over hard-earned dollars to social networks.

Zello debuts kiosk with push-to-talk technology

July 5, 2022

Zello, an Austin, Texas based provider of voice communication that enables collaboration for frontline workers, has launched Zello Kiosk, bringing its…

Petco piloting wellness center concept for pets, farm animals

July 5, 2022

Petco Health and Wellness Company Inc. is testing a concept aimed at the health and wellness need of pets and farm animals called Neighborhood Farm & Pet…

Clinic debuts self-serve pharmacy machine

July 1, 2022

The Eunos Polyclinic in Singapore will introduce a vending machine for prescribed medications as part of an effort to offer patients a fully digital experience…

EN50155 Certified Railway Computer System for AI Transportation

IBASE, a world leader in the manufacture of industrial computing products, is proud to release the MPT-8000AR railway computer system powered by Intel 10th Gen…

Bipartisan Senate effort introduces bill for cash payment choice

June 30, 2022

U.S. Senators Bob Menedez (D-New Jersey) and Kevin Cramer (R-North Dakota) have reintroduced the Payment Choice Act, which would ensure retail organizations…

Amazon celebrating 10 years of robotic innovation

June 30, 2022

Amazon has launched more than 520,000 robotic drive units in fulfillment and sort centers during its decade of robotic innovation.

Amazon names Doug Herrington as worldwide store boss

June 30, 2022

Doug Herrington is now CEO of Worldwide Amazon Stores following the departure of Amazon's tenured operations leader Dave Clark, who headed up warehousing and…

Area 15 hits 1-year mark: An evolving experiential journey

by Kevin Williams

While much has been written about the experiential journey, one needs to experience it first hand to grasp its significance.

How retailers can eliminate friction in customer experience

by Kevin Damask — Editor, Digital Signage Today

The pressure to make purchasing easy and quick has never been more intense and that's why retailers need to remove friction from the customer journey.

Prize winning socks from a vending machine

June 30, 2022

Koryo, Japan is proud of its socks. So much that prize winning socks are now available in eight public buildings, according to a report in The Mainichi.

How to Create Great Customer Experiences

Innovative POS Technologies and Solutions for 2022 and Beyond. Customer experience continues its reign as a top priority for both customers and retailers.

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Bed Bath & Beyond chief leaves amid deepening sales loss

June 29, 2022

Bed Bath & Beyond CEO Mark Tritton has left his role and a Q1 earnings report reveals the retailer missed analysts' earnings and sales expectations.

H&M shutters Shanghai store

June 29, 2022

Clothing and accessories retailer H&M has closed its flagship store in Shanghai, China due to decreased consumer demand as well as COVID-19 impacts and a…