Working women dealing with high burnout level, claims report

June 13, 2022

Working women are facing a high level of burnout and a lack of flexibility in the job, according to a Deloitte report, "Women @ Work 2022: A Global Outlook."

Francesca’s deploys Yoobic One tech to boost employee experience

June 13, 2022

Francesca's, a women's boutique retailer, is deploying the Yoobic One workplace solution to streamline operations, boost employee experience and gain…

Duluth Trading taps Tata Consultancy platform to boost customer satisfaction

June 13, 2022

Duluth Trading Co. is driving a seamless omnichannel checkout experience after deploying Tata Consultancy Services' TCS OmniStore unified commerce platform.

Consumers embracing premium loyalty programs

June 13, 2022

Consumers are more likely than ever to join a premium loyalty program and willing to pay if the program guarantees discounts and offers relevant benefits.

Deploying self-service channels in retail

by Brian Lannan — Vice President, Retail Experience, Avtex

Why conversational AI is the future of customer-driven self-service.

Home Depot, Adobe partner on personalization via customer data platform

June 10, 2022

The Home Depot is deploying the Adobe customer data platform to get a deeper view of customer journeys and to enhance the omnichannel experience.

Kohl’s sale price could be $8B, claims report

June 9, 2022

Kohl's, which is in exclusive sale talks with Franchise Group Inc., could sell for $8 billion and be financed mostly by selling the brand's real estate.

SafetyCulture invests in data, IoT software maker

June 9, 2022

SafetyCulture, a global workplace operations company, has invested $2.1 million in Inauro, a data and IoT software company.

Dollar General launching self-checkout store pilot

June 9, 2022

Dollar General, as part of its Fast Track initiative, plans to launch a store pilot in which the stores will be entirely self check-out.

Starboard Cruise offers artisan shopping experience

June 9, 2022

Cruise line Azamara has installed a curated artisan shopping experience on its ship Azamara Onward with global retailer Starboard Cruise Services, an LVMH Moet…

AI and where it stands in the retail industry

by Kevin Damask — Editor, Digital Signage Today

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery surrounding AI. This…

Amazon consumer chief heading to start-up as CEO

June 8, 2022

Just about a week after it was announced Dave Clark was leaving his role as Amazon's worldwide consumer leader come July 1, Clark has been tapped as CEO for…

Amazon shuttering Kindle store in China

June 8, 2022

Amazon is closing its Kindle store in China and, as of July 2023, Kindle users in the country will not be able to buy books at the retailer's online book store.

Lidl opening Long Island store this month

June 8, 2022

Supermarket Lidl plans to open a Long Island, New York location this month.

NRF: Economy being rebalanced

June 8, 2022

The National Retail Federation doesn't expect an "extreme cooling off" with regards to retail activity thanks to growth in hiring, wages and consumer spend.

5 strategies to optimize digital journeys for BOPIS customers

by Yaron Morgenstern — CEO, Glassbox

Five tips that can guide digital strategy, using BOPIS to boost customer experience, and build long-term customer loyalty.

Smart checkout rolling out to Circle K, Couche-Tard stores

June 7, 2022

More than 7,000 Circle K and Couche-Tar stores are being outfitted with computer vision-based, self-checkout machines after a successful initial deployment in…

GameStop Italy taps Opterus to boost communications, task management processes

June 7, 2022

GameStop Italy Inc. has deployed the Opterus Opscenter to improve communications and task management processes between headquarters, store managers and…

Kohl’s in sale talks with retail holding firm

June 7, 2022

Kohl's Corp. and Franchise Group Inc. are in "advanced" talks regarding an acquisition that may value the retailer at about $8 billion.

Talkdesk Introduces New Industry-Specific Solution: Talkdesk Retail Experience Cloud

Talkdesk, a global cloud contact center leader for customer-obsessed companies, introduced Talkdesk Retail Experience Cloud™, the AI-powered customer service…