News & Media
Walmart trimming corporate jobs as part of omnichannel strategy
August 3, 2020
Walmart is reportedly slicing corporate jobs as part of its quest to merge its online and physical businesses and become a stronger omnichannel retailer.
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Consumer spend increases, personal income dips
August 3, 2020
U.S. consumer spending rose in June by 5.6%, for the second consecutive month, but was not as robust as the 8.5% spike in May, according to Commerce Department…
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Walmart partners with Impossible Foods to offer customers meatless burger
July 31, 2020
Walmart is selling the Impossible Burger, made by Impossible Foods, in more than 2,000 stores as well as online and through its mobile app.
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CVS integrates PayPal, Venmo tech into checkout experience
July 31, 2020
CVS Pharmacy is integrating PayPal and Venmo QR code payment technology into its payment operations to provide customers a touch-free contactless option.
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How to: Enabling a self-service retail experience
by Eric Prugh — Co-founder and Chief Product Officer, PactSafe
Eric Prugh, chief product oand co-founder of PactSafe, believes retailers need to embrace self-service and in exploring self-service workflow possibilities…
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NetSuite apparel leader talks COVID-19 impact, the need for a multi-channel retail approach
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Craig Harris, segment leader and industry principal for apparel, footwear and accessories at the cloud-based business management solutions provider, offers up…
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Face masks no friend to facial recognition systems
July 31, 2020
Even the top facial recognition system gets it wrong nearly half of the time when identifying a person wearing a facial mask.
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Kohl's latest retailer to close stores on Thanksgiving
July 30, 2020
Kohl's is closing its stores Thanksgiving Day for both safety and convenience reasons, according to a company blog post.
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L Brands advances cost reduction strategy, moving forward on layoffs
July 30, 2020
L Brands, Inc., the parent company of Bath & Body Works, Victoria's Secret Beauty and Secret Lingerie as well as PINK, is moving forward on a substantial…
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Disneyland Resort revamps face mask strategy
July 30, 2020
Just one day after Walt Disney World decided to ban face masks with valves, holes or mesh material, the Disneyland Resort is enacting the same face covering…
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CES goes all digital in January
July 29, 2020
CES, the nation's biggest technology showcase, is going all digital in 2021, the Consumer Technology Association has announced. The show, which will be held…
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Proposed bill will provide new PPP loans
July 29, 2020
A proposed $1 trillion coronavirus relief bill includes another round of funding for the Paycheck Protection Program, the small-business loan program to help…
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Coronavirus tanking consumer confidence
July 29, 2020
Consumer confidence took a big dip in July due to the ongoing COVID-19 pandemic outbreaks hitting across the U.S.
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Best Buy latest retailer to close on Thanksgiving Day
July 29, 2020
Electronics powerhouse Best Buy is latest retailer to decide to close on Thanksgiving Day.
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Bridging the gap between e-commerce and the store experience
by Raj Shroff — Principal, PINE Strategy & Design
Raj B. Shroff , founder and principal at Pine Strategy & Design, offers insight on the void between a retailer's website and it's in-store experience and how…
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AR, AI gain ground in post-COVID retail marketing strategies
July 28, 2020
The COVID-19 pandemic is changing retail marketing strategies with more spend taking place on augmented reality, artificial intelligence and messaging in the…
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3 aspects of post-COVID consumers retailers must understand
by Bobby Marhamat — CEO, Raydiant
Bobby Marhamat, CEO of Raydiant, writes that most of the changes rising in consumer behavior began long before the pandemic, but recent events have accelerated…
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TNS offers retailers EMV compliant connectivity solutions
July 28, 2020
With card schemes on board with the new April 2021 deadline for EMV compliance, convenience retailers can get more out of their automated fuel dispenser…
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Consumers without masks can still shop at Walmart
July 28, 2020
Despite a mandate that consumers wear facial masks in light of the ongoing coronavirus pandemic Walmart isn't enforcing the requirement within its stores.
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Ace Hardware taps Medallia to boost customer, employee experience
July 28, 2020
Ace Hardware is deploying the Medallia platform, as well as Gallup professional services, in a quest to boost the customer and employee experience
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