Why retailers should treat checkout as strategic experience, not just a transaction

by Pavel Tsarykau — CEO, Expert Soft

Checkout may seem like just a confirmation page, but it’s still part of the customer journey. If that step is unstable or slightly misaligned with…

Hibbett renews partnership with Digital Wave Technology to enhance digital shopping experience

August 12, 2025

Fashion retailer Hibbett has renewed its contract for Digital Wave's Product Experience Management solution to achieve a measurable impact on scaling product…

Tariffs won’t deter holiday shoppers

August 11, 2025

The tariff policies being imposed by President Donald Trump won't deter holiday shoppers this year.

Mall of America deploys AI-powered video analytics

August 11, 2025

Mall of America has deployed AI-powered analytics to boost parking intelligence at the tourist destination.

Scroll, Grab, and Go: The Future of Digitally Led Convenience

Discover how digital-first strategies are transforming convenience into a smarter, more seamless experience that fits effortlessly into customers’ daily lives.

The Art of Retail Storytelling: Elevating Hospitality Through Meaningful Experiences

Explore how storytelling is reshaping the retail experience by turning stores into meaningful, hospitality-driven destinations. The blog explores how aligning…

Create Your Tomorrow: Crafting Unique Shopping Experiences for the Modern Consumer

Discover how retailers can redefine the shopping journey with personalized, tech-enabled experiences. This eBook explores strategies to meet modern consumer…

Presented by Toshiba Global Commerce Solutions, Inc.

Consumers want transparency with loyalty programs

August 8, 2025

Consumer loyalty is at a crossroads, according to a research report from Kobie, and consumers want more transparency on a loyalty program's benefits.

Why Aldi stores don’t play music

August 8, 2025

For consumers wondering why there is no music playing in the background while shopping in Aldi aisles the answer is simple.

NRS completes first season of c-store educational series

August 7, 2025

National Retail Solutions, a provider of point-of-sale systems and merchant services for independent retailers, has released the 12th and final episode of…

HomeBase USA deploys Simbe’s Tally robot

August 7, 2025

HomeBase USA has deployed Simbe's shelf-scanning robot in pilot programs at two locations.

How Verizon is tapping AI to drive customer experience innovation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Verizon has unveiled its most significant customer experience transformation involving every customer channel – from retail stores to its app to its online…

National Retail Solutions (NRS) Hosts Community Career Day for Local Students

NRS Cares initiative welcomes 30 students to corporate headquarters for hands-on career exploration day.

Bed Bath & Beyond opening Tennessee location this week

August 6, 2025

Bed Bath & Beyond is returning to a physical retail format with the launch of a store in Nashville, Tennessee this week.

Loyalty programs gain in popularity but brands need to do more

August 6, 2025

Consumer loyalty programs are more popular than ever but not all brands are delivering on expected experiences.

CommunityRewards™ Partners with FCTI to Expand Innovative Coalition Cashback Loyalty Program Across Miami via ATM’s

Groundbreaking collaboration leverages ATMs as convenient registration points, introducing consumers to seamless card-linked loyalty rewards and micro-donation…

How Gen AI is shaping the way CPG, retailers operate

by Naveen Saini — VP, Head of Industry, Consumer Products, Retail, Services and Public Sector, Capgemini Engineering, Capgemini

The integration of Gen AI in the CPG and retail sector is driving efficiency, enhancing customer satisfaction and fostering innovation, making it a crucial…

One quarter of consumers will Buy Now Pay Later for holiday shopping

August 5, 2025

One quarter, 25%, of U.S. consumers plan to use Buy Now, Pay Later services when it comes to holiday shopping this year and 27% of millennials plan to go into…

Emotions drive over half of American spending

August 5, 2025

More than half, 63%, of American consumers shop emotionally and 74% state it leads to overspending.

NRS teams with DoorDash to empower local retailers

August 4, 2025

National Retail Solutions Inc. is partnering with DoorDash, leveraging DoorDash's retail APIs, to strengthen small independent retailers nationwide.