Amazon debuts first Missouri fulfillment center

March 12, 2018

The latest Amazon fulfillment center is calling St. Peters, Missouri home.

Indian airport tests check-in kiosk on buses

March 9, 2018

The Bangalore Metropolitan Transport Corporation, in collaboration with the Bengaluru International Airport in Bangalore, India, has installed an automated…

Winning the race to the home requires more than the last mile

by Chris Petersen — Owner, IMS

Blogger Chris Petersen explains why the future of retail is not linear and that the winners are building ecosystems.

Walmart debuts new meal kits

March 9, 2018

In its quest to remain competitive with the growing number of food kit makers, Walmart is debuting a slew of its own meal kits and rolling them out to more…

Etsy CEO: It's all about gross merchandise sales

March 9, 2018

Etsy, an online spot for selling handmade and antique crafts and items, is mainly focused on one financial point: gross merchandise sales.

Report: Technology essential for retail

March 9, 2018

A new GlobalData report reveals choosing the right digital technology is essential for retailers striving to survive and differentiate their brand.

Target expands delivery, boosts wages amidst earnings report criticism

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in…

Millennials willing to pay more for a top mobile experience

March 8, 2018

Millennial consumers are willing to spend more if the return is a five-star mobile experience, according to a Worldpay research report.

Target revamps storm damaged location with next-gen strategy

March 8, 2018

A Texas-based Target location, shuttered following Hurricane Harvey in August, 2017, is now re-open and boasting the retailer's next generation strategy when…

Driving customer loyalty in e-commerce

Brian Rigney, CEO, Zmags, offers up a few ways retailers can boost engagement and overall revenue growth.

Confirmit taps Claire Sporton to drive customer experience innovation

March 7, 2018

Confirmit has tapped Claire Sporton for a newly created role of senior vice president of customer experience innovation.

Amazon may be going into banking business, claims report

March 7, 2018

Amazon, J.P. Morgan and Capital One Financial are reportedly teaming up on a checking account initiative to attract the younger consumer.

Amazon expands Whole Foods delivery to San Francisco, Atlanta

March 7, 2018

Amazon Prime members in six more cities now have access to free, 2-hour delivery on Whole Foods Market orders.

Nexcom to showcase smart retail, kiosk solutions

March 6, 2018

Nexcom plans to showcase its latest kiosk and smart retail solutions at Digital Signage Expo, held on March 28 and 29, in Las Vegas. In particular, Nexcom will…

St. Patrick's Day spend will hit record-setting $5.9B, claims survey

March 6, 2018

Lots of Americans will be spending money to celebrate the annual Irish holiday, St. Patrick’s Day, to the tune of $5.9 billion this year.

Why product data is key to superior customer experience

Fred de Gombert, CEO and co-founder of Akeneo, explains why product data is key to superior customer experience.

Walmart moves into the mattress business with new brand

March 5, 2018

The mattress industry just got a big new competitor as Walmart is moving in.

Amazon tracking deliveries with a click of a camera

March 5, 2018

Apparently Amazon delivery drivers have been snapping photos of packages they've left on doorsteps, and Amazon is now offering the tracking option to consumers.

JC Penney cuts jobs, misses earnings predictions

March 5, 2018

Struggling retailer J.C. Penney has chopped about 360 jobs in a cost-savings effort and missed industry predictions regarding earnings.

A brave new world for retail IT

Nick East, CEO, Zynstra offers insight on how retailers are utilizing IT in pursuit of two key goals – improving customer service and driving down cost.