News & Media
September retail sales reveal consumers willing to spend
October 25, 2024
Retail sales increased in September, according to U.S. Census Bureau data, and the increase reveals that consumers continue to carry the economy, according to…
read now
Rising above the noise: Stimulating in-store buying, strengthening customer relationships
by Gail van Dijk — Head of Global Marketing, Communisis
Why retailers need to conduct a behavioral intervention, one aimed at moving the focus from messaging to action.
read now
Ulta Beauty opening 200 stores in next 3 years
October 25, 2024
Ulta Beauty plans to launch 200 stores within the next three years, expanding its current footprint of 1,411 locations.
read now
The future of retail: Embracing cashless transactions, enhanced connectivity
With the rise of cashless payments and innovative app-based payment services, the issue of in-store connectivity becomes crucial. It will require implementing…
read now
Redbox bankruptcy leaves retailers dealing with abandoned kiosks
October 24, 2024
Since Redbox's chapter 7 bankruptcy filing, more and more major retailers are grappling with what to do with the abandoned kiosks. Walgreens, for example…
read now
MovieMax cinema launch features self-service kiosks
October 24, 2024
The MovieMax Cinemas grand opening in Kalyani Nagar, Pune features digital kiosks for self-service ticket bookings and an interactive selfie corners to boost…
read now
True Value heads into bankruptcy but stores will stay open
October 23, 2024
True Value has filed for bankruptcy and plans to sell its operations though stores will remain open during the Chapter 11 process.
read now
Small stores, big footprint: 3 ways retailers can leverage digital tech to optimize small spaces
by Greg Jones — CEO, tutch
While digital technology has arguably driven shoppers away from physical stores, it also holds the key to bringing them back. By integrating digital elements…
read now
Winter holiday spend will beat 2023 retail sales
October 23, 2024
Holiday spending will grow between 2.5% and 3.5% over 2023, and is predicted to hit between $979.5 billion and $989 billion in total holiday spend in November…
read now
True Botanicals powers personalized experiences via Wunderkind's identity network
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
True Botanicals is reaping greater revenue by driving a more personal experience as well as identifying new customers and delivering improved customer…
read now
Wayfair launches Wayfair Rewards loyalty program
October 22, 2024
Wayfair has launched a loyalty membership program called Wayfair Rewards, offering members exclusive access to benefits including free shipping, special offers…
read now
E-commerce security is about smarter doors, not more locks
by Dan Pinto — CEO, Fingerprint
Genuine users shouldn’t carry the security burden of elaborate password requirements and multiple login steps. Retailers must assume more responsibility.
read now
Spirit Halloween morphing into Spirit Christmas this holiday season
October 22, 2024
Spirit Halloween, a well known Halloween specialty shop that pops up in early fall for Halloween enthusiasts, won't be closing up shop once the spooky holiday…
read now
Sam’s Club launching 1st all-digital store
October 22, 2024
Sam's Club will be launching its first all-digital store this month.
read now
Webinar: Microsoft's formula for the best online customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The free one-hour webinar will provide a practical roadmap for improving the customer experience with AI.
read now
Ikea kiosk helps shoppers find the perfect mattress
October 21, 2024
Ikea's Upptäcka kiosk allows customers to find the perfect mattress based on their sleeping patterns, according to an Insight DIY report.
read now
Aldi discounts require staff help at self-checkout
October 21, 2024
Aldi shoppers are being warned to check their receipts carefully after it was revealed that discounts and promotions are not automatically applied at…
read now
SLD chief shares digital signage strategies for banks, retail
by Daniel Brown — Editor, Networld Media Group
The Digital Signage Today podcast has marked its first live episode at the ICX Summit, featuring a live onstage interview with J.P. Lacroix, president at SLD a…
read now
Building customer loyalty with rewards that matter
by Daniel Brown — Editor, Networld Media Group
The 2024 Interactive Customer Experience Summit included a panel entitled “Building customer loyalty with rewards that matter.” Each panelist shared their…
read now
Wegmans teams with DoorDash for super fast delivery
October 18, 2024
Wegmans Food Markets has partnered with DoorDash to offer customers delivery in under an hour's time.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
