News & Media
Canadian Amex users can add cards to Android Pay
June 28, 2017
American Express has announced the availability of Android Pay for its Canadian card holders, according to a press release.
read nowSan Francisco's dLocal launches Marketplace Payments for emerging markets
June 28, 2017
San Francisco-based dLocal, a fintech company that specializes in cross-border payments for emerging markets, announced it has launched Marketplace Payments, a…
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Successful franchises boast passion and a marriage-like partnership
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In the franchising world it isn't just new franchisees that are responsible for brand and revenue growth. The franchisor has just as much responsibility. And…
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Verizon: Retail customer experience is all about the human conversation
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Verizon's VP of Digital and Innovation Miguel Quiroga talks customer experience strategy, new tool innovation and why digital tech is not only changing…
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Franchisees share tips, lessons learned in surviving year 1
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Success is knowing as much as possible before the first year in business, and then being prepared to work long hours and sharpen networking and marketing skill…
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Talking With: The White Company and its retail customer experience strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The well-known British-based lifestyle/fashion/homeware retailer opened its first New York City store this month, bringing its successful customer experience…
read nowMany consumers not feeling much of anything when shopping, claims report
June 27, 2017
More than one third of consumers are feeling nothing when shopping in the brick-and-mortar environment, although 20 percent feel "excited," during the shopping…
read nowAirports emerge as a retail spending hub
June 27, 2017
The fact that travelers are spending more time in airports, mostly due to security check-in demands, means they have time to kill, and how they spend that time…
read nowUnited Airlines debuts Uno's pizza as airlines race to boost customer food options
June 27, 2017
Flying isn't as fun as it once was for most consumers, but United Airlines is hoping a little pie will go a long way to changing the trend.
read nowGary R. Kohl tapped to lead SGK Brand Solutions
June 27, 2017
Gary R. Kohl is the new president of SGK Brand Solutions after serving as executive vice president/global business development for the company, according to a…
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Webinar resource: Eliminating islands of technology to craft the seamless customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A valuable resource, a free webinar featuring an Intel expert and Forrester Research analyst, is available to RetailCustomerExperience readers striving to…
read nowAnother French city goes live with Masabi's mobile ticketing improvements
June 26, 2017
Masabi has announced the first two deployments of mobile ticketing using the JustRide SDK, which the company calls the world's first mobile ticketing SDK for…
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Why mobile is playing a starring role in creating a seamless customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Every retailer and restaurant is going mobile or has gone mobile but a successful strategy to meld it with the physical customer experience takes work. Lots of…
read nowIkea building AR app with Apple's help
June 23, 2017
When it comes to augmented reality, Apple CEO Tim Cook is a huge fan.
read nowAmazon debuts free 'try at home' apparel service
June 23, 2017
Not one to stand idle Amazon is advancing its game in the online and fashion apparel business and debuting a new service that lets shoppers try on and return…
read nowVerifone reveals 2 new POS terminals
June 23, 2017
Verifone has launched two new portable and mobile point-of-sale products that are meant for on-the-go businesses, line-busting scenarios and pay-at-the table…
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Interactive customer technology: How to achieve employee buy-in
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Achieving employee buy-in needs to be part of the project from the beginning when introducing customer interactive technology.
read nowAtlanta Braves' ballpark hits a home run with 360-degree curved display
June 22, 2017
NanoLumens recently installed a 7-foot tall by 69-foot long curved Nixel Series LED display at the Atlanta Braves' new ballpark. The display was wrapped around…
read nowStitch Fix hires on CFO to lead rumoured IPO strategy
June 22, 2017
Online fashion retailer Stitch Fix has hired on Paul Yee, former global CFO at People Against Dirty, as its CFO as it prepares to move toward an IPO, according…
read nowStudy: Retailers set to lose $71B in CNP fraud in next 5 years
June 22, 2017
New Juniper Research data reveals retailers stand to lose $71 billion globally from fraudulent card-not-present transactions over the next five years…
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