Study: Indian consumers increasingly rely on mobile banking

June 22, 2017

A recent study from financial services technology leader FIS shows a dramatic increase over the past year in the use of mobile devices and other digital…

Clear Channel Outdoor showcases DOOH creativity at festival

June 21, 2017

Clear Channel Outdoor Americas, a subsidiary of iHeartMedia Inc. plans to showcase the creativity and flexibility of DOOH advertising June 20-22 at this year's…

The 'store as a community gathering place' emerges as a way to engage customers

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology, besides empowering consumers, gives stores new reason to take new measures to make customers feel at home.

Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.

Millennials weigh in on how they shop

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…

Hughes Launches Affordable Integrated Broadband and 4G Network Platform

Hughes Network Systems, LLC (Hughes), a leader in managed network solutions, today announced the addition of the Fortinet FortiGate 30E to its portfolio of…

Town of Bel Air, Maryland to have wayfinding kiosks

June 20, 2017

The Town of Bel Air, Maryland will have four wayfinding kiosks, according to The Baltimore Sun. The two-sided kiosks will have a map of Bel Air with key places…

Report: Omnichannel retailers will likely be operating one channel by 2027

June 20, 2017

If a new research report proves correct, there won't be many omnichannel retailers operating at the close of the next decade.

Online card spending to reach $6T by 2021

June 20, 2017

The value of e-commerce card payments made worldwide grew 26 percent during 2015 to reach $2.7 trillion. This represented 12 percent of all card expenditure…

Amazon Pay revives the Buy button craze on Instagram

June 20, 2017

Amazon is attempting to keep the social media Buy button alive via a partnership with high-end clothing retailer Moda Operandi's Instagram posts, according to…

Dermstore, Calendars.com boost sales with customer segmentation platform

June 19, 2017

Calendars.com and Dermstore are enjoying a 2 percent sales boost and a 10x-lift in return on advertising spend following a deployment of Custora's Segmentation…

1 in 4 retail associates don't have needed tools and tech

June 19, 2017

One out of four retail store associates say they are not properly equipped with the right digital tools and tech to do their jobs, and oftentimes leave the…

Online shoppers heading abroad to get best product price

June 19, 2017

A new UPS study reports U.S. online shoppers have no qualms about doing business with international retail sites if they can get a better price.

4 insights you can unlock by mapping the customer journey

By uncovering the path your customers follow when they engage with your brand, you'll gain four valuable insights that can help you build a stronger, more…

Data analytics hold the key to understanding and guiding the retail customer

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Interactive technology promises a wealth of insights on customer behavior, but retailers need to have a plan for deploying the technology and glean insights…

Amazon makes a statement with bid to buy Whole Foods for $13.7B

June 16, 2017

Amazon appears poised to change the grocery business in a big way as the e-commerce giant Friday announced plans to buy Whole Foods Market in a deal valued at…

TSA to tap emerging tech to spur better customer experience

June 16, 2017

Airline passengers may soon stop complaining about long lines at airport security checkpoints as the TSA is aiming to test several emerging technologies to…

L.L. Bean opening first store on Long Island

June 16, 2017

While headlines are declaring retailers are shuttering doors, there's at least one bright spot in retail on Long Island, New York.

Customer experience is defined at new levels during ICX Summit 2017

by Lyle Bunn — Strategy Architect, BUNN Co.

When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.

Neiman Marcus embracing innovative tech from the front door to the dressing room

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

From the minute a shopper walks into the new Fort Worth, Dallas-based Neiman Marcus, digital technology is nearby. Here’s the scoop on how the retailer's iLab…