New York mall hires celebrity hunk to spur consumer interest

March 28, 2017

A Staten Island, New York mall has hired a TV and movie celebrity in the quest to drive consumer interest into the retail location.

Nexcom introduces motherboard for intelligent kiosks

March 27, 2017

Nexcom, a Taipei, Taiwan-based provider of intelligent solutions, has introduced its industrial motherboard NEX 614 to accelerate kiosk transformation, fueling…

Trump, tech, and taxes: What's in store for 2017

Whatever your feelings about President Donald Trump, one thing is for sure: 2017 is going to be an interesting year for everyone.

Samsung puts focus on contactless payments with new platform

March 24, 2017

Samsung Electronics has launched something it calls the Contactless Companion Platform, which will have a focus making contactless payments a reality using a…

Supermarket puts nutritionists into the aisle

March 24, 2017

In a quest to provide better customer service and enhance the shopping experience, one supermarket is expanding its staff of nutritionists in store locations.

British market offers a special check-out lane for shoppers suffering from dementia

March 24, 2017

A British supermarket chain, Tesco, is piloting a new check-out line for shoppers suffering from dementia or Alzheimer's in order to make the shopping…

Humanizing the retail experience: Experiential shopping lives offline

These are the days of sharing, group think and the herd mentality… who knew the 90s-era mall rats, a generation of teens known for simply hanging out in…

Hershey hires Mary Beth West as chief growth officer, SVP

March 23, 2017

Former J.C. Penney executive Mary Beth West is taking on the role of senior VP and chief growth officer for The Hershey Co.

Albertsons aims to make product finding, stocking easier and faster

March 23, 2017

Albertsons is tapping the RangeMe online platform and Ahold USA to make product discovery easier between retailers and product vendors, which will save money…

4 ways to retain infrequent retail customers

As most business owners know, the cost of acquiring a new customer is much higher than retaining a current buyer. It's why companies put a lot of effort into…

Navori Labs to unveil digital signage engine

March 22, 2017

Navori Labs plans to unveil its QL 2.0 digital signage engine at the Digital Signage Expo in Las Vegas from Mar. 28-31. The engine is designed to support OOH…

Axiomtek debuts 19-inch multimedia industrial touch panel PC for kiosks

March 22, 2017

Axiomtek has introduced the P1197E-500, a 19-inch touch panel computer with industrial-grade mechanism design and flexible expansion interface, according to a…

SpartanNash names new CEO

March 22, 2017

Dave Staples, currently president and COO of grocer SpartanNash, will take the helm as CEO by the end of May.

Tips for ensuring the branded mobile app delivers a successful customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There's no challenge getting retail consumers on board with mobile devices and apps. But getting that same consumer to embrace and forge a relationship with a…

Abercrombie & Fitch shuttering stores in consolidation effort

March 21, 2017

Clothing retailer Abercrombie & Fitch plan to close 60 stores this year in a brand revamp and operations consolidation. The closings are described as…

Retailers losing big bucks by not getting personal, reveals survey

March 21, 2017

Retailers could boost revenue by 5 percent if they stepped up their game when it comes to customer experience and providing personalized service.

Wal-Mart shoppers are loving rotisserie chicken, health supplements these days

March 20, 2017

Rotisserie chicken, health supplements such as tumeric and 'smart' educational-focused toys are favorites when it comes to Wal-Mart shoppers.

Synchrony Financial plans to broaden mobile scope with GPShopper acquisition

March 20, 2017

Synchrony Financial has announced that it has acquired GPShopper, a developer of mobile apps that offer retailers and brands a full suite of commerce…

Infutor names new CFO, CTO

March 20, 2017

Drew Plisco is the new CFO and John Barnes is the new CTO at Infutor, a consumer identify management company.

Why retailers need to get as social as consumers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Today's shoppers are social technology users, especially the female consumer segment. To be successful retailers should be just as social.