Report: Samsung Galaxy S8 to include facial recognition for mobile payments

March 17, 2017

Samsung will incorporate facial-recognition technology for mobile payments as a new feature in the upcoming Galaxy S8 smartphone, according to a report from…

Midwest grocer going big on remodels, new stores

March 17, 2017

Midwest retailer Meijer will spend more than $375 million in remodeling and establishing new stores this year.

Ivanka fashion brand enjoys sales boost

March 17, 2017

Despite an online effort to derail sales, the Ivanka Trump retail brand isn't seeing much of a decline. In fact, as Fortune reports the clothing line enjoyed a…

Loyalty marketing in a Trumpian world

Brands associating and disassociating with a polarizing President are going to tap into at least some of that emotion. So as a brand leader, it’s imperative…

Retailers eager to embrace IoT, automation high on investment list

March 16, 2017

Retailers are hungry for Internet of Things technology with 70 percent of decision makers ready to make changes to adopt IoT and 65 percent planning to invest…

Gordman Stores files bankruptcy papers

March 16, 2017

Gordman Stores, a home furnishings and clothing retailer, is heading into bankruptcy after filing for Chapter 11 this week in Nebraska.

2017 Retail Customer Experience Top 100

With up-to-date information on each of the Top 100 brands, this is a compelling read for anyone in the retail industry or striving to provide technology and…

Presented by RetailCustomerExperience.com

Ecrebo names new CEO

March 15, 2017

Point-of-sale marketing company Ecrebo has named David Buckingham as CEO.

Confirmit hits record sales in Q4

March 15, 2017

Confirmit achieved the highest annual sales in the company's history in 2016, a year that marked its 20th year in business.

Vanity Shop shuttering all its stores

March 15, 2017

Vanity Shop will shutter all 137 stores, across 27 states, and has initiated a going-out-of-business discount sale.

2017 brings new merchandising strategy for Dick's Sporting Goods

March 14, 2017

ICX Association extends entry deadline for annual Elevate Awards

March 14, 2017

Nomination deadline for the Association's annual awards has been extended to April 3.

Kagan: Fixing your app to improve customer experience

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Bottom line, smartphone technology and apps are an incredible way to reach customers in new and creative ways. Use technology in new ways to give the customer…

Pandora deploys digital receipts for UK locations

March 14, 2017

Jewelry brand Pandora is deploying digital receipts at its 220 U.K. locations and the Ecrebo technology is enabling the brand to capture customer data at point…

Hhgregg shuttering 88 stores

March 14, 2017

Furniture and electronics seller Hhgregg has filed for bankruptcy and is planning to shutter 88 stores by mid-April, which will affect 1,500 jobs.

St. Patrick’s Day spend may be a record-breaker

March 13, 2017

Americans celebrating their 'Irish' will likely spend the most this year, about $5.3 billion.

Forget just selling products: Customer experience is king

In a world where anyone can whip up an e-commerce site and begin selling in a matter of hours, merely taking products to market just isn't good enough anymore.

Samsung partners with e-Spirit for digital signage content solution

March 13, 2017

Samsung SDS Europe Ltd. has partnered with e-Spirit Inc. to deliver a digital signage content management solution. Samsung plans to use this partnership to…

Brick-n-mortars still top channel for consumers

March 13, 2017

More than half, 56 percent, of U.S. consumers prefer a brick and mortar shopping channel and 93 percent of customer journeys involves multiple channels…

Slow tax refund process dragging retail sales

March 13, 2017

Lower than usual foot traffic and less consumer spend in the retail sector is being blamed on the IRS.