Petsmart deploys unique musical experience for pets, owners

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Family pets spending time at a Petsmart PetsHotel, as well as their owners, are getting a much more lyrical experience as the retailer is piping in playlists…

Consumers not a very patient lot, reveals study

August 11, 2016

Companies succeeding at digital customer response will be successful as that's what consumers expect, according to a Northridge Group report. 

Frank Mayer and Associates debut streamlined display

August 10, 2016

Frank Mayer and Associates Inc. is partnering with Braven Bluetooth to create a display that complements Braven’s new line of outdoor speakers.

Tips for meeting Generation Z customer expectations

by Molly Wike — Intern, Networld Media Group

Questions about the trickiest group of consumers answered: Unlock the secret to effectively reaching Generation Z.

Fast Text Changes in Popular Chalk Style with New Write-On Tent

Save labor time with quick sign changes using the attractive new Chalkboard Write-On Tent from FFR Merchandising.

If you are not at the table, you’re on the menu

by Chris Petersen — Owner, IMS

Omnichannel is not an option … it's a question of survival.

Japanese retailer launches New Jersey location

August 9, 2016

MUJI, a Japanese retailer, is launching a New Jersey store, located at the Westfield Garden State Plaza shopping center.

Macy's teams with Grandin Road to give customers a scare

August 8, 2016

This September, Grandin Road, a direct retailer of home furnishings and decor, will collaborate with Macy's Herald Square in New York City to open a seasonal…

Glik’s opens first Kansas store

August 8, 2016

Glik’s, an Illinois-based retailer, will open its first Kansas store later this year and three additional stores in the state over the next 18 months.

What retailers need to know, and expect, about virtual digital technology

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Virtual assistant technologies will gain big traction in the next six years, yet use of virtual digital assistants may be a bit slower within retail for a few…

4 ways to leverage mobile to better connect with customers

If you imagine your mobile-optimized website as one of the doors to your business—and you’re like most retailers—more people walk in that door than any other…

Tuesday Morning enjoys substantial store growth, additions

August 5, 2016

Tuesday Morning, a high-end home goods retailer, is expanding its Dallas, Texas location in Preston Shopping Center and opening  new unit in Plano's Parker…

Wal-Mart buying Jet would be a win for Wal-Mart, Jet, consumers and yes, of course, Amazon

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The news of the top retailer looking to acquire the newest Amazon.com competitor has consumers and industry watchers talking.

Office Depot plans to shutter another 300 stores

August 5, 2016

Office Depot intends to close another 300 stores over the next three years as it continues to revamp and re-strategize.

Retail beauty player Birchbox gets robust investment infusion

August 4, 2016

Investors are investing $15 million, in the form of a convertible note, in retail beauty startup Birchbox.

Kohl's now home to Under Armour line

August 4, 2016

Under Armour and Kohl's are partnering up in what the two retail players believe will be a lucrative deal and a win for consumers seeking quality merchandise.

Nordstrom Rack racks up new Canada locations

August 3, 2016

Nordstrom will open off-price retail Nordstrom Rack stores in Calgary and Vaughan, Ontario by spring 2018. The Seattle-based retailer has opened three of its…

Report: Wal-Mart looking to buy etailer Jet for $3B

The Wall Street Journal reports the one-year-old Amazon competitor could be bought for $3 billion.

Zuznow releases new tools simplifying web, app design

August 3, 2016

Zuznow, a mobile development platform, is debuting an ehanced enterprise mobility development platform featuring no-code “point-and-click” options, which let…

The empathic enterprise: What are your balance points?

by Chris Petersen — Owner, IMS

Key questions for winning by staying human in a digital age.