News & Media
Five innovative Barcelona retailers creating muy bueno customer experiences
by Bryan Pearson — President, LoyaltyOne
When most people think of Barcelona, the first features that come to mind are its unusual architecture, rich history and Catalan cuisine. But the area is also…
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NRF forecasts retail sales to increase 4.1 percent over last year
February 12, 2015
The 4.1 percent increase would mark the biggest annual growth since 2011 when retail sales for the year increased 5.1 percent.
read nowConsumer spending on home fashions, appliances rose for two years
February 12, 2015
Consumers spent more than $47 billion on small appliances, non-electric housewares products and home fashions in 2014, according to The NPD Group.
read nowMobiquity and ShopAdvisor announce partnership
February 12, 2015
Mobiquity Networks, which operates a national location-based mobile advertising network, has reached an agreement that will enable ShopAdvisor's nearly …
read nowBond launches CPG mobile loyalty app SynapzeSHOP
February 11, 2015
New solution integrates offers and loyalty initiatives to drive engagement, build deeper relationships and collect valuable shopper purchase data.
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Why customer service and branding are the same thing
by Andrew Sharpe — Retail Strategist, BRANDSPANK
If you aren't investing in customer service, you're omitting the most influential piece of your brand's story.
read nowADL says Urban Outfitters product is 'eerily reminiscent' of Holocaust-era design
February 10, 2015
The Anti-Defamation League is urging Urban Outfitters to stop selling a tapestry that it says is “eerily reminiscent” of the prisoner gray and white stripes…
read nowHy-Vee selects Interactions for experiential marketing services
February 10, 2015
Interactions will engage shoppers through experiential marketing events in 50 store locations in Iowa, Illinois, Kansas and Missouri, with plans to expand to…
read nowApple Pay, bitcoin take to the skies
February 10, 2015
JetBlue becomes the first major domestic carrier in the U.S. to accept Apple's mobile wallet. UATP forms a partnership with BitNet to enable airlines to accept…
read nowCVS upgrades mobile app to improve customer experience
February 10, 2015
CVS/pharmacy recently announced its CVS/pharmacy mobile app has undergone a complete transformation, with new features and an improved look and feel.
read nowNeiman Marcus launches #NMmyway contest on Instagram
February 10, 2015
Instagram contest will allow followers to upload their own images showcasing how to wear spring fashions in a first for the retailer.
read nowIndian retail market to hit $1T by 2020
February 10, 2015
A new report says the Indian retail market is expected to almost double by 2020, to $1 trillion by 2020 from $600 billion in 2015, driven by income growth…
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Teach, coach, and ride
by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC
The faster employees apply what they learn, and receive additional feedback, the faster they learn the skill and benefit from it.
read nowMobile still tops retailers' priority lists
February 9, 2015
A new report finds mobile as a percentage of online sales increased 50 percent in 2014.
read nowBindo users now able to print barcodes through their iPad POS system
February 9, 2015
Partnership with Brother aims to make inventory management easier.
read nowSurvey says physical stores still preferred over online
February 9, 2015
According to the survey, only 27 percent of U.S. consumers say they shop online weekly.
read nowRedbox is leaving Canada
February 6, 2015
Customers can continue to rent movies from the kiosks until February 13, and will have until March 5 to return them.
read nowVideo goes inside a Chinese bitcoin mine
February 6, 2015
As of October when the cameras were allowed into the operation, the mine was generating more than 4,000 bitcoins per month for its owners and investors.
read nowFirst Data, Capgemini announce payments partnership
February 6, 2015
According to the companies, this collaboration will leverage Capgemini's global vertical industry and payments expertise and First Data's suite of payments…
read nowCardFlight updates mPOS app
February 6, 2015
SwipeSimple also includes encrypted mobile card readers, payment acceptance applications for iOS and Android devices, and a real-time reporting and admin…
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