Big data, value pricing and fairness

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Value pricing has long recognized that products and services have different utilities and, consequently, different values for customers.

Lucchese using gamification for employee training

June 23, 2014

Experticity, a platform for building and rewarding expertise in sales associates, has been chosen by footwear retailer Lucchese to elevate associates…

U.K. supermarket plans evening class for self-service checkout

June 20, 2014

The manager at the Attleborough branch of U.K. supermarket chain Sainsbury’s is to hold an evening advice and guidance session, with coffee and biscuits, to…

East of England Co-operative deploys category management solutions from Galleria

June 20, 2014

The largest independent retailer in East Anglia, East of England Co-operative Society, has announced its plans for implementation of category management…

Who are the new consumer majority? Seniors

June 19, 2014

Research and marketing agency Zillner has published the first paper in its four-part series, "All the Wiser: Senior Consumer Insights and Outlook." According…

Retailers using mobile payment platform LevelUp get iBeacon support

by Will Hernandez — Editor, NetWorld Media Group

The Boston-based company says customers increased spend after merchants integrated iBeacon.

Clear Demand, 360pi partner on real-time pricing intelligence

June 19, 2014

Omnichannel retail pricing firm Clear Demand has announced a partnership with 360pi, a provider of competitive price intelligence. Under this joint initiative…

LightSpeed launches cloud analytics for independent retailers

June 19, 2014

Commerce platform LightSpeed has announced the launch of its Advanced Reporting for LightSpeed Cloud. According to the company, this product adds big data…

Report points to the ROI of store remodels

June 18, 2014

A new study, published in the May issue of the American Marketing Association′s Journal of Marketing, points out both the need for and the benefits of store…

Morocco's first duty free stores get a new look

Morocco’s first duty free store operator will continue renovation of its Mohammed V International Airport stores through later this year.

B2B Soft, QLess partner to cut mobile customer wait times

June 18, 2014

B2B Soft, a business-to-business software company specializing in retail management for the wireless/cellular retail industry, has announced a new partnership…

Merchants now can integrate Flint Mobile with QuickBooks Online

June 18, 2014

Flint Mobile Tuesday announced the integration of its no-card-reader mobile payment app with Intuit's QuickBooks Online, expediting end-to-end operations for…

Garden Ridge rebranding all stores to At Home

June 17, 2014

Garden Ridge, a home décor retail chain, has announced that it is investing $20 million to rebrand all stores to the successful At Home brand. According to the…

Alibaba goes boutique: What we can learn from 11Main

Although most retailers don’t have the resources of an Alibaba-sized parent company, we can use key insights from Alibaba’s newest venture to aid our own…

Paytronix unveils quick-to-deploy rewards program

June 17, 2014

Paytronix Systems Inc., a provider of reward program solutions to restaurants and retailers, has announced its new Express Pilots program designed to help…

Apple share of mobile POS dropped 15.5 percent in Q1

June 17, 2014

While the overall market for mobile POS is growing, Apple's share dropped to 56 percent in Q1 2014, down 15.5 percent from its Q4 2013 share of 66 percent.

Most retail CEOs say their supply chain is not ready for omni-channel

June 17, 2014

Digitally connected consumers have turned retail models upside down as omni-channel shopping has transformed supply chain from an important business concern to…

Sephora adding 13 new ministores to JCPenney locations this month

June 17, 2014

In 2006, Sephora and JCPenney launched a partnership which saw the beauty brand set up stores-within-stores inside JCPenney locations. Later this month 13 more…

First Data introduces Insightics solution for small businesses

June 17, 2014

Payment technology firm First Data Corporation has introduced its Insightics solution for small and medium-sized businesses. According to the company…

To drive store traffic, give shoppers something they can't get online

by Chris Petersen — Owner, IMS

Effective retail strategy is about where and how a retailer can engage consumers at experience touch points in the journey.