News & Media
Consumers see bright financial future ahead
May 14, 2024
Despite global economic worries, consumers are anticipating a brighter financial future ahead, according to a Digital River survey.
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Walmart debuts super late night delivery
May 13, 2024
Walmart is expanding delivery hours until midnight at stores nationwide for orders placed by 10:30 pm.
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At the Watercooler with Keith Gorney
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Keith Gorney, supply chain professional services head at Pivotree, walks the journey with clients to drive world class frictionless experiences for their…
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Japan’s 7-Eleven enterprise is all about global growth
May 10, 2024
The strategy is simple for Japan's Seven & I Holdings, which operates 7-Eleven stores — big growth and footprint expansion.
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3 recommendations for reducing the clearance section with AI
by Donna McGuckin — VP of Customer Advisory, Digital Wave Technology
Retailers need to invest in AI to reduce the size of the clearance section by incorporating AI into every step of the product lifecycle, from product discovery…
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Foot Locker debuts store of the future concept
May 9, 2024
Foot Locker has launched a 'store of the future' concept that will be rolled out to 900 locations across five cities.
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Manchester retailer offers shoppers interactive fitting room, self check-out
May 8, 2024
River Island's expanded store in the Arndale Center, in Manchester, England, offers an integrated shopping experience boasting interactive fitting rooms and…
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Understanding shopper behavior drives big wins for jewelry retailer
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Daniel’s Jewelers is enjoying robust return-on-investment in deploying RetailNext technology to measure shopper behaviors, predict traffic counts, analyze…
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Consumers don’t like overwhelming brand communications
May 7, 2024
A good number of consumers, 81%, unsubscribe from brand marketing that becomes obsessive.
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A look at new trends in CMS, cloud-based digital signage
by Tim Tang — Business Technologist, Hughes
Upcoming trends include growth in cloud-based digital signage, AI driving automation, dynamic content via integrations, and personalization for employees and…
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Mother’s Day spend to hit $33.5B
May 6, 2024
Consumers are projected to spend $33.5 billion this Mother's Day, the second highest in history, according to a survey from the National Retail Federation and…
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Walmart pulling self-checkout lanes due to shoplifting
May 6, 2024
Walmart is removing more self-checkout lanes from store locations including Shrewsbury, Missouri, Cleveland, Ohio and Albuquerque, New Mexico, according to a…
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Sam’s Club deploys AI-powered exit tech at 120-plus locations
May 3, 2024
Sam's Club has deployed AI-powered exit technology at more than 120 locations.
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Amazon Prime Day arriving in July
May 3, 2024
Amazon will hold its 10th Prime Day event in July.
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Most internet households signed up for free loyalty programs
May 2, 2024
A hefty number of internet households, 77%, are participating in free loyalty programs, according to a Park Associates' consumer study of 8,000 U.S. internet…
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Houston Airports debuts smart vending for feminine products
May 2, 2024
Houston Airports is teaming up with restroom management company Trax Analytics to use smart vending machine technology to ensure free feminine products remain…
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Embrace non-linear customer experiences in retail with AI
by Matt Whitmer — chief revenue officer and senior vice president of marketing, Mosaicx
AI is reshaping the way retailers connect with shoppers. Conversational AI tools, like intelligent virtual agents, use natural language processing and machine…
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Consumer confidence dipped big in April
May 1, 2024
Consumer confidence failed to hit economist expectations in April, dipping big time to its lowest level in two years.
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Vending machine dispenses hand-crafted micropottery
May 1, 2024
Samantha Marie, of PaperCut Pottery, has launched a vending machine that dispenses her small hand-crafted pottery items in Richmond, California, according to a…
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ICX Summit keynote: Tapping customer engagement drives big shoe brand success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Neely Woodson Powell, founder of the Charleston Shoe Company, will be a keynote speaker at the upcoming ICX Summit taking place Sept. 9-11 in Charlotte, North…
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