Hallmark using Fujitsu's retail-as-a-service solution

July 25, 2012

Fujitsu is providing a cloud-based, retail-as-a-service solution for Hallmark Cards' more than 2,500 independent retailers and corporate stores in the U.S.

Retail Top 100 2012, No. 54: Best Buy

July 25, 2012

J.C. Penney opening 'hip' in-store shops

July 25, 2012

As part of the retailer's turnaround strategy, J.C. Penney has opened its first "hip" in-store shop dedicated to giving shoppers a more hands-on experience.

Augmented reality is part of IKEA's 2013 catalog

July 25, 2012

IKEA is taking the catalog experience up a notch, using augmented reality to grab readers' attention. After downloading the IKEA app to smartphones or tablets…

Solution to help retailers of 'any size' offer digital coupons

July 24, 2012

With more than 55.7 million American consumers using online coupons each year, retailers of all sizes are looking to provide shoppers with easy ways to obtain…

The Hippocratic Oath of customer experience

For thousands of years, physicians have been taking the Hippocratic Oath to "first do no harm." This philosophy is also excellent advice for anyone dealing…

Oregon grocer selects cloud-based payment platform

July 24, 2012

C&K Market Inc., an Oregon-based grocer, has rolled out a cloud-based, software-as-a-service (SaaS) solution from Retalix Connected Payments across its 6…

Customer reviews, social marketing go mobile with iPad kiosk, Terillion app

July 24, 2012

Utah-based iPad Enclosures and software provider Terillion are partnering to help businesses integrate social media analytics and mobile solutions into their…

Convenience chain rolling out bill-pay kiosks

July 24, 2012

TIO Networks Corp. will soon deploy 37 bill-payment kiosks to MAPCO Express convenience stores throughout Memphis and Nashville.

Retail Top 100 2012, No. 55: eBay

July 24, 2012

Blockbuster acquires Alpha Bay

July 23, 2012

DISH Network Corp. subsidiary Blockbuster announced its acquisition of Alpha Bay Corp., a retail software provider. Alpha Bay makes cloud-based software for…

Mobile mapping app helps Walgreens customers locate products

July 23, 2012

Shoppers can map any Walgreens store on their smartphones, thanks to the retailer's partnership with aisle411, a mobile retail navigation service. The…

Target going urban

July 23, 2012

Target opens its first urban concept called CityTarget next week in Chicago. The two-story location will feature more checkout lanes, two-shelf shopping…

Macy's novel approach to rolling out mobility in 800 stores

by Chris Petersen — Owner, IMS

Unless you have been living under a rock lately, you'll know that showrooming is one of the hottest topics in retailing. Consumers are increasingly using their…

Five ways to lose your Facebook business page fans

by Bob Phibbs — CEO, The Retail Doctor

Creating a Facebook business page for your small business and then growing your fan base has become a focus for many businesses and has the potential to be a…

4 retailers with hot summer marketing tactics

Retail experts discuss how to incorporate summer into marketing plans.

RCE Podcast episode 4: Mobile retail marketing and Walmart's innovative approach to back-to-school

The mobile phone brings with it an almost infinite array of possibilities for retail marketers, but new innovations bring new concerns about ethical marketing…

Small pet retailer still running with the big dogs

The CEO of a small chain of pet boutiques explains how he competes with big-box competitors.

Forecast: Women's clothing sales, online chatter about discounts to surge in Q3

July 19, 2012

In-store sales of women's clothing are expected to see a 9.2 percent increase in the third quarter of 2012, according to a just-released IBM analytics-based…

Commentary: Paying attention to the Retail Rule of Six

Loyal customers are six times more likely to rebuff competitive offers, especially price-based offers.