Redbox sets sights on Canada

Will the retail giant push out the smaller competition?

Solar powered QR codes help Korean retailer increase sales

May 25, 2012

Korean discount retailer Emart recently placed 3D QR code sculptures throughout Seoul that could only be scanned between noon and 1 p.m., which are slow…

Making the right choice ... for your customer

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

Retailers make subconscious choices between making things easier for themselves or delivering the best experience for their customers almost every day. We…

Retail Top 100 2012, No. 81: Home Depot

May 24, 2012

Tesla Motors relying on new stores to drive sales

May 24, 2012

Tesla Motors is growing its network of retail stores across the United States in preparation for deliveries of Model S, the world's first premium electric…

Commentary: Building a proximity marketing strategy that protects customers

Consumers are wary, rightly so, of any attempt to use their personal information to gather data and sell products.

Putting for survival

by Harvey Mackay — Author, Mackay Mitchell

Like a million other people, Major James Nesmeth dreamed of improving his golf game from his usual score in the 90s. Circumstances forced him to quit the game…

Study: Consumers name Giant Food, ShopRite as favorite grocers

May 24, 2012

Giant Food is consumers' favorite grocer, followed closely by ShopRite and then Walmart, according to a new consumer study by Market Force Information, a…

PayPal partners with POS makers, merchants on mobile payments

by James Wester

Company announces partners bringing its offline strategy to the real world.

The spectacular marketing fail of JC Penney

by Bob Phibbs — CEO, The Retail Doctor

Ron Johnson, Penney's CEO, said last week that "coupons were a drug."

Target kickin' it with Shopkick

May 24, 2012

Target has partnered with shopkick, an app that allows consumers to earn points for shopping (at participating stores) that can then be redeemed for a variety…

Retail Top 100 2012, No. 82: Bed Bath & Beyond

May 23, 2012

When will I see the results of my customer experience program?

by Colin Shaw — Founder & CEO, Beyond Philosophy

When we start working with a client to improve their customer experience I am often asked, "How long will it be before we see a result?" On the face of it…

Government-controlled pricing

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

A May 7, 2012 article in the Bankgok Post, "The price of ignorance can be high," highlights the folly of government interference in pricing. Why are…

NRF: Retailers leveraging tablets to elevate brand, boost sales

May 23, 2012

With more than 60 million Americans forecast to own a tablet computer by the end of this year, retailers say tablets are driving an increasingly larger share…

Digital signage on cabs and loos at Screenmedia Expo 2012

Here is a sampling of the sights from this year's Screenmedia Expo 2012 in Earl's Court, London, courtesy of DSA Executive Director David Drain.

Retail Top 100 2012, No. 83: Oakley

May 22, 2012

CrossView allows retailers to implement cross-channel commerce

May 22, 2012

CrossView, Inc., a cross-channel commerce solutions and retail technology provider, has enhanced its cross-channel commerce portfolio of software that is…

Brick-and-mortar retailers fighting back

May 22, 2012

Brick-and-mortar retailers hoping to compete with mobile devices, the Internet and daily deals are getting creative when it comes to in-store offers, according…

Gen Y and Self-Service: A Love Story

I just finished interviewing retailers about their employee challenges. By far, the largest complaint was about managing Gen Y, and those same complaints were…