Will Apple succeed in Walmart?

May 10, 2012

Forbes recently ranked Apple as the 17th largest corporation in the United States, a huge leap from when it finished 35th on last year's list. Part of the…

Where Best Buy went wrong

Experts discuss why the retail giant is shrinking and whether it can stage a comeback.

USA Tech unveils wireless, cashless, contactless telemetry and M2M solution

May 10, 2012

USA Technologies Inc. has launched its turn-key ePort Connect service, a wireless, cashless and contactless telemetry and M2M solution for the small-ticket…

Take a stand against 'showrooming' with digital signage, kiosks (Commentary)

Retailers can use digital signage and kiosks to get customers to buy in-store rather than online.

Four Tips for Inexpensive Digital Signage Content Creation

Good content is key to the success of a digital signage deployment, but creating it doesn’t have to break the bank.

Retail Top 100 2012, No. 92: Kroger

May 9, 2012

Ingenico, Saygent solution to help retailers engage shoppers at POS

May 9, 2012

Ingenico, a provider of payment solutions, and Saygent, a company specializing in mobile voice feedback, are partnering to give merchants on Ingenico's new…

Abandoned shopping carts need love, too

May 9, 2012

Findings from the e-tailing group Annual Merchant Survey and the 14th Annual Mystery Shopping Study revealed mixed findings but agreed that abandoned carts…

Smartphone apps could be retailers' No. 1 ally

May 9, 2012

Smartphone apps could be the magic bullet of marketing for retailers, according to a December 2011 ABI Research survey of U.S. consumers. The study, "Mobile…

Anything they can do, you can do better

by Aaron Shapiro — CEO, HUGE

Take a look at the first-class section on any airplane today; it's full of corporate leaders lugging around Walter Isaacson's Steve Jobs biography, searching…

E-commerce sites improving customer service

May 9, 2012

A record 36 of the Top 100 online retailers achieved the "threshold for excellence" on the annual Top 100 E-Retail Satisfaction Index from customer experience…

Portlogic develops mobile coupon delivery system

May 9, 2012

Portlogic Systems Inc., a mobile and Internet software developer and kiosk solutions provider, has launched its new proximity coupon push system. The…

HP unveils all-in-one retail system with touchscreen

May 9, 2012

HP's new all-in-one retail solution, the HP RP7, featuring a touch interface will be available in August, according to a company press release. It has also…

Major retail brands using VeriFone GlobalBay mobile POS

May 9, 2012

New Balance and Samsonite are the newest major retail brands to select VeriFone GlobalBay's mobile point-of-sale solution.

Fact or excuse? It depends.

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

While working with executives, owners and managers I hear a lot of reasons why something did or did not happen. Recently I've noticed that sometimes it feels…

Retailers wary of mobile payments

by James Wester — Editor 1, Mobile Payments Today

Merchants must look beyond the payment to find value in mobile payments.

NRA 2012: Front Flip

Front Flip founder Sean Beckner talks about the new customer engagement platform created to help restaurant operators attract and retain guests. Front Flip was…

To ignite your customers, fire up your employees

I'm one of those connected customers. I scan QR codes. I read product reviews. I'm never without my phone and it is loaded and ready with Google Shopper, Red…

Two tales of retail showrooming

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

By now most folks have heard about "showrooming," the relatively new activity where consumers visit a brick and mortar store, look at a product they are…

Amazon trying to woo high-end fashion designers

May 8, 2012

Amazon has sold clothing for years, but it's now focused on peddling more contemporary and high-end brands, including Michael Kors, Vivienne Westwood…