Modell's Sporting Goods launches e-commerce site

April 24, 2012

New York-based Modell's Sporting Goods used technology from MarketLive to create its new e-commerce site, according to a company press release.

JDA releases 3D merchandising/visualization tool

April 24, 2012

JDA Software Group Inc. has released its integrated category optimization and 3D virtualization solution to provide consumer-driven collaboration and…

When to use customer service games in training

by Peggy Carlaw — VP, Impact Learning Systems

Customer service games can add spice to a training program. I ought to know, I wrote the book! Unfortunately, I've seen too many games used just because ...

Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

Why 'Tweets for Treats' must die

by Doug Stephens — President, Retail Prophet Consulting

It was only a matter of time before marketers developed a work-around to avoid the heavy lifting of great social media. Companies like Amex and now retailers…

Loyalty plan: A compelling showroom model

by Bryan Pearson — President, LoyaltyOne

Recent news stories regarding the trend of "showrooming" have me wondering why more merchants aren't showboating the one feature that distinguishes them from…

Maurices launches AT&T's location-based mobile app

April 23, 2012

When customers walk into one of maurices' 800-plus stores, they can now check in with their smartphones using a new branded mobile app developed by AT&T…

CGS releases merchandise planning module

April 23, 2012

Computer Generated Solutions has released its BlueCherry Multi-Channel Merchandise Planning (MCMP) solution designed to improve individual retail, wholesale…

Rent-to-own retailers trying to change bad rep - by hiring vets

April 23, 2012

Rent-to-own furniture retailers are trying to change the reputation they have as "predatory lenders" by hiring veterans returning from war, according to a…

RedPrairie releases Price Tag Generator Solution

April 23, 2012

RedPrairie Corp. has released its new Price Tag Generator solution available through a Web Interface to RedPrairie's Merchandise Management Point-of-Sale Plus…

RCEES keynote speaker gives advice to Inc. magazine

April 23, 2012

Blogger: Steve Jobs' greatest invention was the Apple Store

April 23, 2012

In his blog last week, Chris Maxcer wrote that he believes Steve Jobs' greatest achievement wasn't the iPhone, iPod, iTunes, iPad or white earbuds.

Study: Only 17 percent of specialty online retailers offer dedicated mobile site

April 23, 2012

Software provider Briteskies today released the results of a study evaluating the mobile e-commerce offerings of 75 online retailers, including Petco, Sunglass…

Google Glasses: Who is actually going to wear them?

by Cherryh Cansler — Editor, FastCasual.com

The video recently released by Google featuring "Project Glass," Android-powered eyeglasses with a real-life, heads-up display, has received nearly 1…

Who's running your business?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

What would you say if someone told you that they were responding to 600 proposals a year versus 150 in prior years? Who among us wouldn't like to see that…

The new travel trend: Shopping tourism

April 20, 2012

There's a new buzz phrase in the world of travel: Shopping tourism. According to Forbes, the trend is common, although its new name isn't yet widely known.

AVT developing coffee kiosks for retailers

April 20, 2012

Marley Coffee, a sustainably grown, ethically farmed and artisan roasted gourmet coffee, is partnering with AVT to create high-end Marley Coffee branded…

Retailers wooing Gen-Yers with sci-fi offerings

April 20, 2012

Macy's is just one retailer hoping its new digital shopping experience will lure younger shoppers. The store, according to the dailymail.co.uk, will soon…

What retailers should know about Google Glasses

Retail experts and techies debate the technology's feasibility and why retailers should care.

Tesco slows its roll

April 19, 2012

Five years ago, Tesco began its quest to become one of the largest grocers in the U.S. when it opened its first Fresh & Easy stores featuring mostly…