To send or not to send that email? Here is the answer.

by Bryan Pearson — President, LoyaltyOne

When it comes to consumer tolerance, there is a very fine line between email acceptance and inbox madness. At what point do your digital communications cross…

Retailers to better understand consumer behavior with Adlucent's shopping analytics

June 6, 2012

Non-brand campaigns generate more new customer sales than brand campaigns, according to findings from Free People, a clothing boutique that used new shopping…

FujiFilm testing NFC-enabled photo kiosks in UK stores

June 6, 2012

FujiFilm has integrated NFC technology into its SmartPix kiosks and is testing them in about 15 retail locations in the United Kingdom. SMARTRAC N.V., a…

What Amazon's move into luxury apparel really means

by Doug Stephens — President, Retail Prophet Consulting

Internet retail behemoth Amazon has turned a dangerous eye toward the luxury apparel market. Long regarded as more of a clearinghouse for commodity items…

Revel globally launches POS system for iPad, iPhone

June 6, 2012

Revel Systems' retail POS system for the iPad and iPhone — called "Atlas" — is now available worldwide.

Macy's launching shipping program

June 6, 2012

Macy's Inc. is expanding its pilot program that used 23 store locations as backup sites for its online distribution centers. By fall, that number will grow to…

'High-speed order fulfillment system' unveiled for U.S. e-commerce market

June 6, 2012

Swisslog, a global provider of integrated logistics solutions, has launched Click&Pick, its high-speed order fulfillment system tailored for e-commerce…

NRF: Shoppers will spend more than ever for Father's Day this year

June 6, 2012

Dads' loved ones will heed the call of those shiny new golf clubs and hot new electronic gadgets this year, according to NRF's latest survey that found that…

J.C. Penney bringing sales back

June 6, 2012

After seeing a sharp decline in its sales, J.C. Penney Co. Inc. has decided that "sale" is no longer a bad four-letter word.

Accelerating your company or store's performance

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

accelerate - to cause faster or greater activity, development, progress, advancement, etc., in: to accelerate economic growth.

Coinstar's coffee kiosks have a name -- Rubi

June 5, 2012

It's official: Coinstar coffee kiosks are coming to market. It's not exactly news, considering the company previously discussed the business venture with us…

Updated guide to digital signage software published

June 5, 2012

LOUISVILLE, Ky. – Digital Signage Today, the Internet's leading news and information portal for the digital signage industry, today announced the publication…

Retail Top 100 2012, No. 75: Urban Outfitters

June 5, 2012

Buyers behave irrationally

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Ruti Levy, in her Haaretz.com article "Building blocks of high prices," cited the fact that Israelis are paying 3 to 3.5 times what they would online for…

Survey: Big box retailers are earning visits on price, but losing customers on experience

June 5, 2012

Empathica Inc., a provider of customer experience management solutions, has announced that its Consumer Insights Panel survey of more than 6,500 U.S. consumers…

NRF: No retailer immune to organized retail crime

June 5, 2012

Growing in severity, number and type, retailers are reporting organized retail crime (ORC) has become more troublesome than ever before. Of the 125 retail…

NYC Reebok deploys photo kiosks for hockey fans

June 5, 2012

National Hockey League fans shopping in New York City's Reebok store now have access to photo booth kiosks from TouchTunes Interactive Networks, an interactive…

How retailers can get better ROI from Facebook Open Graph 2.0 and Timeline

Open Graph 2.0 allows for actions and expressions that were previously unavailable.

Family Dollar to welcome redbox kiosks

June 5, 2012

Family Dollar Stores will be the newest locations for Coinstar’s redbox DVD kiosks. The retailers have entered into a multi-year agreement, according to a…

Ikea consumers to shop via TV remote controls

June 5, 2012

It seems it was only a matter of time before consumers were able to buy products via remote control while watching TV. What's perhaps surprising, however, is…