Is JC Penney's CEO to blame for the retailer's troubles?

October 15, 2012

JC Penney CEO Ron Johnson has been taking a lot of heat in recent months after struggling to increase profits at the 110-year-old department store.

Best Buy combats showrooming with changes to price-matching policy

October 15, 2012

Best Buy, realizing the potentially dangerous effects of showrooming, has changed its tune on holiday season price-matching. The electronics retailer…

NRF: Consumer spending surged in September

October 15, 2012

Propelled by solid sales in clothing and electronics stores, growth in retail sales in September offered a promising outlook for the critical holiday months…

RCE Podcast episode 12: How Walmart same-day delivery might impact retail

Walmart announced this week that it is testing same-day delivery in a few select markets. Will this be truly disruptive to other retailers, or is it just a…

Leaked display directions reveal retailers already prepping for iPad mini

October 12, 2012

Signs of the impending launch of Apple's smaller-version iPad are popping up, as reported by appleinsider.com.

Fine jewelry retailer revamps web approach

October 12, 2012

Fine jewelry brand Ritani has a new retail scheme designed to pair the best parts of fine jewelry e-commerce sites and brick-and-mortar stores in the form of…

South Korean shopping mall implements facial recognition at kiosks

October 12, 2012

South Korea is paving the way for retail use of facial-recognition technology, according to an article on KPBJ.com. The International Finance Center Mall in…

'Sudden' interest in everyday low prices

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

An article by Ely Portillo at CharlotteObserver.com indicates that Lowe's is the latest company to try everyday low prices. This comes on the heels of failed…

A discount store on Rodeo Drive?

October 11, 2012

Value chain 99 Cents Only Stores announced a search for retail property on Rodeo Drive, bringing bargain shopping to the affluent Beverly Hills, Calif.

TIO partners with Progreso Financiero for bill-pay kiosks

October 11, 2012

TIO Networks Corp. announced it is expanding bill-pay options for America's growing Hispanic community through a new strategic alliance with Progreso…

One iota releases in-store e-commerce solution for retail

October 11, 2012

The cloud-based retail solutions company One iota announced the launch of the SmartPod, a fully integrated self-service kiosk designed to help stores increase…

McCormick spice company flagship store deploys digital signage to 'bring flavors to life'

October 11, 2012

HP announced today that McCormick World of Flavors, the spice company's flagship 3,800-square-foot complex at the Baltimore Inner Harbor, will deploy 42-inch…

Brick-and-mortar retailers gaining ground on Web-only, off-shore rivals

October 11, 2012

An analysis by the Commonwealth Bank of Australia reported by The Australian Financial Review found that brick-and-mortar retailers are gaining ground on…

Walmart stock soars as company announces growth

October 11, 2012

Walmart's stock hit an all-time high yesterday, allowing the retailer to promise investors that they will continue to deliver strong results, according to an…

Hire the person, not the resume

by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC

If you're like me, you have made some terrific hiring decisions. A number of people I hired went on to be excellent employees and highly successful people. The…

Walmart battles Amazon with launch of same-day shipping

October 10, 2012

Rival retail giants Walmart and Amazon go toe-to-toe once again, with Walmart announcing Tuesday that it had begun testing same-day delivery for online…

Customer experience management makes for good marketing

by Kimberly Nasief — President, Measure Consumer Perspectives

Customer experience management can be the difference between good marketing and bad marketing. As every business owner knows, a happy customer is the best form…

Intermix to use Shopatron to enhance e-commerce experience

October 10, 2012

Intermix, a multi-brand women's and specialty retailer, announced it is now using Shopatron’s order management solution to integrate its retail locations into…

IKEA enters India with plans to tweak store format

October 10, 2012

With plans to penetrate the retail market in India, IKEA announced it will tweak its range, design and some styles to suit local tastes, according to an…

Digital channels could change the common cybernetics theory of retail store design

October 10, 2012

According to an article on ITbusiness.ca, cybernetics theory is a stimulus response model used to guide shoppers through a store. When applied to social…