Store employees balk at early Black Friday openings

November 15, 2011

Black Friday is quickly approaching as major retailers kick of the holiday shopping season earlier each year, hoping to be the first stop for Thanksgiving…

The Body Shop deploys RedPrairie solution to streamline operations

November 15, 2011

RedPrairie Corporation, a global supply chain and retail technology provider, today announced that The Body Shop has gone live with RedPrairie Execution…

Coinstar's new TV ads focus on no-fee gift cards

Campaign invites shoppers to experience "pure bliss" when they trade in their change for a variety of retail gift cards without giving Coinstar a cut.

Coinstar launches TV ad campaign

Just in time for the holiday shopping season, Coinstar is launching a new ad campaign featuring its no-fee gift cards.

Gift card kiosks going into 100 Malls

November 14, 2011

Self-Service Networks is deploying 100 of its GiftWise kiosks in 100 malls owned by General Growth Properties. The gift card-vending solutions will be up just…

QR codes allowing customers to take surveys on mobile devices

November 14, 2011

Mindshare Technologies today announced the addition of its Quick Response (QR) code feature to the company's feedback management platform. The new QR code…

Sears changes strategies with hopes of overcoming low sales

November 14, 2011

Edward Lampert, chairman of Sears Holdings Corp., is changing everything about the department store that Americans have shopped since the 1890s.

Survey: Consumers trying more fashion retailers in 2011

Thirty-two percent tried a new fashion retailer in the past 90 days, up from 14 percent in 2010.

NRF: Consumer spending on discretionary categories boosts October retail sales

November 14, 2011

Led by discretionary purchases, October retail sales saw impressive growth across the board, an encouraging sign for retailers as the holiday season gets…

What every company should take from Barnes & Noble: a page from their corporate playbook

by Aaron Shapiro — CEO, HUGE

Time and time again we've seen the same story play out: An established industry player ignores digital and ends up in a fight for survival against a brash…

Recycling kiosks give funding to vets

November 13, 2011

PepsiCo has made its second $500,000 donation to the Entrepreneurship Bootcamp for Veterans with Disabilities (EBV), through its Dream Machine recycling kiosks.

Survey: Grocery shoppers maintain or increase spending, look for more value, service

Consumer spending on groceries has increased in the past three months, but consumers are expecting more from their stores.

Drug Mart extends deal to carry Kodak kiosks

November 13, 2011

Eastman Kodak Company recently announced the renewal of its agreement with Ohio-based Discount Drug Mart Inc. to be the drug-chain's exclusive supplier of…

Restoration Hardware makes big opening in Houston

November 13, 2011

Houston's Restoration Hardware Gallery in Highland Village opened its 14-foot doors Friday, revealing a European-flavored residential setting that looks more…

HMV opens consumer technology store in London

November 13, 2011

HMV tech is now selling consumer technology products including Apple iPads and iPods, headphones, and a small selection of CDs, DVD/Blu-ray and games in its…

Walmart buys mobile company built in Aussie garage

November 13, 2011

Walmart has bought Grabble, a mobile shopping technology start-up company created in an Australian garage.

IBM launches improved self-checkout system

November 13, 2011

IBM has launched a checkout solution allowing retailers to provide customers with third-party products and services at checkout.

Regifting the ghost of Christmas past

by Lisa Biank Fasig — Director, JZMcBride and Associates

For most of us, holiday gifts can haunt us like the ghosts of Christmas past. From nose-hair clippers to maternity bras, we've each been given an…

NRF: Return fraud to cost retailers $3.5 billion this holiday season

November 9, 2011

While still a tremendous problem, fewer retailers are expecting return fraud rates to grow this holiday season, thanks in part to enhanced return policies and…

CETW11: How to design a kiosk consumers will use

Manufacturers and deployers discussed the proper way for a kiosk to function.