CETW11: Five shows in one

by Christopher Hall

From digital signage to self-service to mobile and more, CETW aims to cover the spectrum.

Target giving free shipping to its cardholders

November 6, 2011

Target today announced that it is giving free shipping for all orders placed at Target.com when shoppers use their branded REDcard. The company also announced…

Robotic ice cream kiosk

Robofusion has created a self-service kiosk that allows customers to use a robot to create desserts.

Apple reopens in Big Apple

November 3, 2011

Apple's highest-profile store in New York is open today after a five-month remodel.

Study: Annoying music drives customers away

November 3, 2011

Half of Britain's shoppers have left a store because they were annoyed by the music, according to a study by Immedia Plc, a company that develops music…

Data analytics start-up receives $5.8M investment

November 3, 2011

Euclid Elements' data analytics platform is now publically available to retailers and merchants at euclidelements.com.

Blockbuster Express kiosks to increase prices

November 3, 2011

NCR Corp.'s Blockbuster Express is doubling the price of some of its movies to $2 effective Nov. 8, following similar moves by redbox and Netflix.

FDM launches DVD kiosks

November 3, 2011

Freestyle Digital Media is launching its new platform for digital distribution, cable and video-on-demand.

Reflect, CBS Outernet to present at CETW

November 3, 2011

Reflect, the a rich media solution provider that delivers customer experiences through technology and integrated services, and CBS Outernet, an outdoor media…

Covert loyalty: Treat, or trick?

by Phaedra Hise — Senior Editor, COLLOQUY

Last week I received an invitation to join Zappo's VIP loyalty program. Of course I knew it existed. I had heard that it was a model of customer service and…

In the blink of an eye ...

by Jeff Weidauer — Vice President, Marketing & Strategy, Vestcom International, Inc.

It's no secret that supermarkets spend literally hundreds of millions of dollars on advertising. They spend money on television, radio, print, email, online…

Baynote, TouchCommerce partner to personalize consumer engagement

November 2, 2011

Baynote, a provider of e-commerce personalization solutions, and TouchCommerce, a conversion marketing solutions provider, have partnered to personalize online…

HP debuts mobile POS solution

November 2, 2011

HP has launched a mobile point-of-sale solution for retailers. The HP Retail Mobile Point-of-Sale Case attaches to the HP Slate 2 Tablet PC, adding an…

Why it is time for retailers to quit discounting, start rewarding

Promos mainly appeal to shoppers that only buy on discount without the intent to repurchase.

Mobile shopping assistant ShopSavvy secures $7M in series A funding

November 2, 2011

"Shopping assistant" ShopSavvy announced it has received $7 million in Series A funding led by Facebook co-founder and investor Eduardo Saverin. Along with the…

Middle Eastern telecommunications Co launches bill-pay kiosks

November 2, 2011

Zain Bahrain, a telecommunications operator in the Middle East, has now added self-service payment solutions company Sadad to its roster of customer service…

Checkout system ShelfX allows shoppers to skip lines

ShelfX will eliminate long lines and the need for cashiers, but how adoptable is the platform?

Amazon opens Kindle Owners' Lending Library

by James Bickers

November 2, 2011

Amazon's quest to make its Kindle the "one media device to rule them all" got a little bit more aggressive today: It opened its Kindle Owners' Lending Library…

Social media doesn't suck (but your marketing might)

by Doug Stephens — President, Retail Prophet Consulting

Hardly a day goes by that I don't read at least one article that debates the inherent value of social media. The marketing community continues to hunt for the…

Five ways to make your store sensational

by Laurel Tielis — Author and Professional Speaker, Laurel Tielis & Associates

Like it or not, if you want to bring more customers in, it makes sense (and dollars as well) to make your establishment sensational. That's because statistics…