Top 100: 22. Ethnic retail

Walmart's Hispanic-themed Más Club in Houston stocks a variety of Hispanic foods and international brands, including beverages and spices, while its café…

Closing the sale: Moving from transactions to 'thank you'

by Annamaria Turano — Executive Director, MCAworks

The customer decision-making process never ends with the actual sale. Too many retailers fail to recognize the importance and immediacy of the final step in…

And they think they won?

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

In a June 3, 2011 article in Booz & Co's strategy + business entitled "A Sweet Victory," Reed Holden and Mark Burton highlight Hershey's victory over…

Zappo's Tony Hsieh on The Colbert Report

by James Bickers — Editor, Networld Alliance

In case you missed it: Zappo's CEO Tony Hsieh appeared as the interview guest on Comedy Central's "The Colbert Report" the other night, discussing his…

Is it bad to buy Likers on Facebook? Not necessarily.

Social promotions are critical for creating excitement, building relationships and demonstrating honest brand good will.

Creating dynamic consumer experiences: Let the future begin

These are the four fronts in the battle to reclaim the future of retail.

Starbucks launches redesigned e-commerce site

August 3, 2011

Starbucks has re-launched its digital storefront StarbucksStore.com with a complete redesign to make shopping for coffee, tea and merchandise more convenient.

Retail Customer Experience Executive Summit will host exclusive reception at Red Chariot

August 3, 2011

Next, week, the second annual Retail Customer Experience Executive Summit will take place at the Graves 601 hotel in Minneapolis, MN. In addition to two full…

American Apparel sees big benefits from RFID

August 2, 2011

RFID technology is demonstrating its worth to retailers. A post on LP Magazine cites an RFID pilot program conducted by American Apparel, first reported in the…

Walmart teams with Ticketmaster for nationwide kiosk deployment

by Christopher Hall — w, t

More than 500 ticket-shopping kiosks have been rolled out to Walmarts across the U.S.

Mall landlords use technology to woo shoppers

August 2, 2011

Mall owners are fighting fire with fire. According to a Bloomberg report, some of the world's largest mall owners are using online and mobile technologies to…

Google, Living Social make daily deals of their own

August 2, 2011

Daily deal sites are becoming the deals of the day. Sci-Tech Today is reporting Google acquired The Dealmap yesterday. The Dealmap is a daily deal aggregator…

Four Benefits for Retailers and Customers from Self-Service Kiosks

Deployment of the technology yields benefits on both sides of the counter.

Cabela's launches iPhone, Android shopping apps

August 1, 2011

Cabela's, an outfitter of hunting, fishing and outdoor gear, has announced the launch of its iPhone and Android rich app to complement its mobile-optimized…

40 rentals per second (redbox infographic)

by Christopher Hall — w, t

Forty rentals per second, and 55 million rentals in Q2 2011, are just some of the redbox milestones shown off in this infographic.

New Wrinkle in the Advertising World

by Lisa Biank Fasig — Director, JZMcBride and Associates

Cosmetics companies have given a new meaning to the term “beauty before age,” and it’s gotten them the old heave-ho in Britain.

Facing extinction, video stores reinvent themselves

July 31, 2011

An article in the New York Times takes a look at the "few scrappy Davids" that are clinging to their video stores, staring down the goliaths that are redbox…

Anna's Linens implements JDA Point-of-Sale

July 31, 2011

JDA Software Group Inc. has announced that Anna's Linens, a specialty retailer of high quality, value-priced domestic and home furnishings, has successfully…

GameStop launches in-store purchase scheme for digital game delivery

July 31, 2011

GameStop, the world's largest multichannel video game retailer, has announced that customers can now use any accepted form of payment, including trade credit…

John Lewis adding 'virtual mirrors' to stores

July 31, 2011

International Supermarket News reports that retailer John Lewis is adding 'virtual mirrors' to its stores.