CETW: Kiosk keyboards take on a more natural feel

TG3 Electronics demonstrated keyboards that mimic the feel of ordinary ones without compromising ruggedness.

Wanted: Impulse-buy killer

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

I entered my favorite office supply store looking for paper for my inkjet printer. As good fortune would have it they had it on sale — buy 2 reams get 1 free.

Best Buys are after five in Fox Point

by Lisa Biank Fasig — Director, JZMcBride and Associates

Disenchanted employees of Target, Best Buy and other retailers who are facing the prospect of working Thanksgiving evening — and we mean all evening — should…

EBay, PayPal predict the coming of "couch commerce" this Thanksgiving

November 21, 2011

It’s not just m-commerce, it's "couch commerce." And if eBay is right, couch commerce is going to be a big part of this year's holiday retail season.

Poll: Retailers to lose customers if shelves aren't full

November 21, 2011

Nearly 70 percent of U.S. adults would avoid shopping at a retail store if they encountered empty shelves, according to a nationwide survey commissioned by…

UNIQLO stores in NY launch with digital solutions

November 21, 2011

Two of UNIQLO's New York flagship stores opened last month with custom LED digital displays created by D3 LED, a provider of specialized LED digital display…

Media Logic Launches retail social juice index

November 21, 2011

Media Logic today announced the launch of its Retail Social Juice Index that measures social engagement for more than 500 brands across Facebook and Twitter.

Toys "R" Us intros new mobile solutions

November 21, 2011

Toys"R"Us shoppers have more ways to stock up on gifts this holiday season. In addition to updates made to store's iPhone and Android apps, Toys R Us has…

EBay acquires Hunch.com

November 21, 2011

EBay has acquired Hunch, an online platform launched in 2009, that delivers customized recommendations to its users based on their individual tastes.

Barneys New York going 'Gaga'

November 21, 2011

Barneys New York has opened its GAGA'S WORKSHOP, a take on Santa's workshop that includes a transformed retail environment, holiday windows, a Gaga interactive…

Maximizing sales during the Christmas rush

by Harry Friedman

'Twas the day before Christmas and all through the store,Not a salesper­son was available, so I walked out the door.

Survey names top 10 retailers for customer service

November 20, 2011

Whether it's an unbeatable return policy, a helpful sales associate or 24-hour shopping convenience, holiday shoppers define customer service in a variety of…

NRF: Eight in 10 customers plan to give gift cards this year

November 20, 2011

Thanks to e-gifting, instant delivery through Facebook, personalized video and even mobile options, gift cards have become unique gift ideas in their own…

Retailers planning extended Cyber Monday, holiday promotions

November 20, 2011

As online shopping continues to reach unprecedented levels, retailers plan to emphasize value and savings to their shoppers all holiday season long. According…

Torex launches mobile POS platform

November 20, 2011

Torex today launched kachng!, a cloud-based HTML5 point of sale which will work via browsers on tablet devices, smartphones and the traditional POS.

Checkpoint Systems helping Books-A-Million enhance customer experience

November 20, 2011

Checkpoint Systems Inc., a global supplier of shrink management, merchandise visibility and apparel labeling solutions for the retail industry, today announced…

CVS debuts new mobile features

November 20, 2011

Customers using smartphones can now scan refills, check ExtraBucks Rewards and order prints from CVS/pharmacy Photo Centers.

Shopkick rewards Visa cardholders

November 20, 2011

Visa Inc. has announced that its mobile app, Shopkick, now allows mobile users to earn more redeemable "kicks" by linking their eligible Visa debit or credit…

Social shopping: Are we there yet?

Retailers are increasingly turning to social media, but how many have realized its potential?

Some thoughts on Black Friday

by Jim Joseph — President, Lippe Taylor

In case you haven't noticed all the pre-hype, Black Friday is coming soon to a retailer near you.