Remote management improves kiosk up-time, customer experience

By turning to remote monitoring and management, retailers can tremendously increase operational efficiencies.

GlobalShop 2010 roundup

by James Bickers — Editor, Networld Alliance

This year's GlobalShop event in Las Vegas was well-attended, well-staffed and full of great insights. Here's a quick recap of some of the stories we brought…

Target selects DemandTec for assortment optimization

March 23, 2010

DemandTec Inc., a provider of on-demand optimization solutions for retailers and consumer products manufacturers, has announced that Target Corp., the…

Blockbuster gets a better deal with Warner Bros.

March 23, 2010

According to Ars Technica, Warner Bros., the same movie studio that has recently announced deals with Netflix and Redbox to delay the DVD release of its titles…

45. Starbucks

Starbucks was offered as the epitome of the customer experience. Starbucks is known as much for its atmosphere — a comfortable "third place" for customers to…

Brightstar launches services suite for wireless retailers

March 22, 2010

Brightstar Corp., a global services company providing supply chain solutions and value-added distribution to the wireless industry, has launched a new…

Luxury Institute names the best luxury brands

March 22, 2010

The objective and independent New York City-based Luxury Institute reported today the results of its "Best of the Best" luxury brands in the United…

Coldwater Creek uses BMC to improve service levels

March 22, 2010

National retailer Coldwater Creek has honed its competitive edge in women's fashion and home accessories with Business Service Management from BMC Software…

Yowza!! launches self-service mobile couponing for retailers

March 22, 2010

Yowza!! has announced the launch of its self-service sign-up option that brings the power of mobile coupons to small businesses that haven't had the…

Seven strategies for effective digital signage content

by James Bickers — Editor, Networld Alliance

Bill Gerba, CEO of Wirespring, shared a wealth of real-world experience in an information-packed session at GlobalShop.

Training Your Customers

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

GlobalShop: OfficeMax on visual merchandising

by James Bickers — Editor, Networld Alliance

The office supply giant talks product development, store design and using personas to understand the customer.

Audi unveils digital showroom project

March 21, 2010

As part of a comprehensive retail showroom program, Audi — working with SEEN MEDIA and Scala — has created a multimedia digital showroom designed to offer…

Strategy summit to explore shopper marketing

March 21, 2010

The role of messaging, merchandising and digital signage to deliver consumer impact and sales lift will be the topic of a featured panel at the 5th Annual…

46. Costco

The largest wholesale club operator in the United States has built a base of loyal, satisfied customers by offering increased value, not just low cost. Jim…

Executive roundtable: HP on retail in 2010

by James Bickers — Editor, Networld Alliance

Two top-level executives with HP discuss what retailers need to focus on in the coming years.

HSN VP with advice for other retailers

Bill Brand, executive vice president of programming, marketing and business development for HSN, talks about what other retailers can learn from his company.

HSN VP looks forward to 2010

Bill Brand, executive vice president of programming, marketing and business development for HSN, talks about what his company's focus will be in the coming…

2010 DIMA Photo Kiosk Shoot-Out winners announced

March 18, 2010

With 17 photo kiosks, the seventh annual DIMA Photo Kiosk Shoot-Out was held on Feb. 19, at PMA 2010. Eight winners were named from four different categories…

HSN launches mobile shopping app for Android devices

March 18, 2010

HSN, an interactive multichannel retailer, announced in a press release the launch of its dynamic new application for mobile devices featuring Google’s Android…