Shopping lines still a frustration point for consumers

July 6, 2023

A hefty number of consumers, 82%, will actively avoid visiting a business that has a customer waiting line and customer impatience is on the rise.

Biometric payment in retail: Consumers eager, challenges for retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

To learn more about how and why Amazon One is taking root RetailCustomerExperience reached out to Peter Galvin, chief growth officer at NMI, a full commerce…

North American shoppers interact with brand three times before buying

July 6, 2023

North American consumers interact an average of three times with a brand before making a purchase.

How malls can thrive in the new world of consumer behavior

by Cate Zovod — VP of Global Product & Industry Marketing, Near

To thrive in the new world of consumer behavior, malls must offer unique dining, retail, entertainment, and other experiences that shoppers cannot find just…

Australian brand taps NewStore to unified customer experience

July 5, 2023

Lorna Jane, an Australia-based activewear brand, is deploying NewStore's mobile-first omnichannel cloud platform across its 107 stores to boost omnichannel…

Card swipe fees may impact consumer celebrations

July 5, 2023

Credit card swipe fees could boost consumers' 4th of July costs by $500 million, according to the Merchants Payments Coalition. The fees would be equal to a…

Tennessee home to the world’s biggest gas station

July 4, 2023

The biggest gas station in the world has opened in Sevierville, Tennesse, courtesy of Buc-ee's.

How retailers can assess the best digital signage

by Kevin Kroeger — Spectrio Product Manager, Spectrio

Here are some key factors retailers should consider when assessing the best digital signage for the store.

Money, economy concerns dip a bit

July 3, 2023

American consumers' concern about finances and the economy took a small dip in June, with 54% reporting a "high level" of concern compared to 59% in May…

US consumers more confident on economy

June 30, 2023

Consumer confidence is at its highest point since January 2022, according to the Conference Board Consumer Confidence Index.

Railway station intros AiFi unattended retail store

June 30, 2023

Commuters needing something to eat or drink, or even a pack of cigs, at Berlin's Ostbahnhof Deutsche Bahn railway station can shop and check out 24/7 without…

July 4 cookout should be more affordable this year

June 29, 2023

Having a July 4 cookout should be less expensive for consumers this year with an estimation of $67.73 for a cookout for 10, a 3% dip from 2022 which was a…

Mario Peshev Appointed CEO of Rush.app, Bolstering Brand Before Peak E-Commerce Shopping Season Starts

Global Business Growth Strategist Joins Rush.app As Company Innovates to Help E-Commerce Brands Prepare For Prime Day and Upcoming Online Shopping Season

Amazon Prime Day: Predictions, projections, expectations

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon's biggest annual sale event, Prime Day, is taking place July 11-12. Industry watchers share predictions on what's become an online retail institution.

More Americans will celebrate July 4 this year

June 29, 2023

A hefty majority, 87%, of U.S. consumers plan to celebrate July 4 this year, a 3% increase over 2022, according to a Numerator data report.

Target Circle Week rewards loyalty members

June 29, 2023

Target is celebrating its Target Circle loyalty members with what it's calling its biggest sale of the season: Target Circle Week, happening July 9 through…

Doing more with less: Redefining productivity amidst economic disruption

by Jeff Griffin — Vice President of Strategic Accounts, Nfinite

With limited financial resources, it’s essential for retailers to be strategic in how they set themselves up for success in this climate. Here's insight on how…

How digital twins can prepare retailers for the upcoming holiday season

by Aaron Schroeder — Director, Analytics and Insights, TTEC Digital, TTEC Digital

A digital twin of a customer is a simple concept that evolved from the idea of both a marketing persona and a digital twin of a product that attempts to…

Most big e-commerce retailers focused on 2-day delivery

June 28, 2023

In response to consumer expectations around fast and dependable delivery, a good majority, 72%, of large online retailers plan to invest in two-day delivery in…

Prime Day a destination for more than half of consumers

June 28, 2023

Just over half of consumers, 61%, plan to shop Amazon's Prime Day sale, 35% will shop if they find a good deal and just 5% don't plan to shop during the annual…