Retail sales up in January

February 16, 2023

U.S. retail sales, not including automotive, were up 8.8% in January compared to a year ago, and e-commerce sales were up over 8.4% year over year, according…

UK retailer taps Constructor to personalize shopping experiences

February 16, 2023

Very, a U.K.-based digital retailer, is deploying Constructor's technology, an AI-powered product search and discovery platform for e-commerce companies, to…

FAO Schwarz home to Crazy Creator play experience

February 15, 2023

The FAO Schwarz toy store, in New York City's Rockefeller Center, is home to a "Crazy Creator" play experience created by Crazy Aarons.

Everything You Need to Know About the Smart Vending Machine

Like many products and services in the digital age, vending machines are getting much more than just a facelift. These trusty, ubiquitous devices are turning…

Supermarket taps SymphonyAI Retail CPG to modernize merchandise systems

February 15, 2023

Save A Lot, a supermarket chain, is deploying several solutions from SymphonyAI Retail CPG in a quest to modernize and expand its core merchandising systems.

Amazon Go store opens in Washington state

February 15, 2023

Amazon has opened a suburban format Amazon Go store in the Fredrickson area of Puyallup, Washington.

Consumers back in stores but not thrilled with experience

February 14, 2023

Consumers are back in physical retail stores but a good number, 40%, say shopping is "less enjoyable" than it was before the pandemic hit in the spring of 2020.

Why the retail return strategy requires a big focus

Retail winners in 2023 will be those who place the customer first.

Batteries Plus advances Atlanta expansion

February 14, 2023

Batteries Plus has opened its two latest locations in the Atlanta area, with stores in Tucker, Georgia and Covington, Georgia.

David’s Bridal launches prom pop-up experience

February 13, 2023

David's Bridal has launched five limited-time pop-up experiences that's all about the prom.

Scottish retailer closing all stores

February 13, 2023

M&Co, a Scottish retailer, is shuttering all its 170 stores and its brand has been bought by AK Retail Holdings which owns several clothing brands. The…

Few consumers aim to spend more this year

February 13, 2023

A hefty number of U.S. consumers are concerned about the economic climate and the concerns are impacting 83% of consumers' spending habits, and just 12% are…

American consumers like humans over chatbots

February 10, 2023

More than two in three, 68%, of Americans have used a customer service chatbot but even more, 77%, view them as frustrating and 88% would rather interact with…

Inflation not cutting hard into consumer spend

February 10, 2023

Inflation and the potential talk of a recession isn't stopping most U.S. consumers from spending this year as 67% plan to spend either the same or more this…

Kwik Stop switches out letter boards for digital signage

February 10, 2023

Kwik Stop, a U.S.-based convenience store operator, is partnering with Watchfire, a LED signage firm, to replace letter boards with digital signage in 2…

Hughes recognized in Gartner Magic Quadrant

February 9, 2023

For the third year in a row, Hughes Network Systems LLC has been named a Challenger in the Gartner Magic Quadrant for managed network services.

Why retailers need to up the delivery experience

At a time when inflation is soaring, competition is high and brand loyalty can be fragile if not actively managed, going the extra mile on customer engagement…

How technology drives frictionless retail to new level

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of shopping technology providers presented innovations that eliminate customer friction during the recent CES show in Las Vegas.

Retail customers ignored during 2022 holiday season

February 9, 2023

Nearly a third of retailers, 28.5%, turned off live chat during the 2022 Black Friday to Cyber Monday weekend, and 40% of pre-sale emails sent to brands by…

Cole Haan taps Aptos One for modern store experience

February 9, 2023

Cole Haan, a footwear and lifestyle accessories brand, is deploying the Aptos One platform to gain greater flexibility in order to deliver new innovations and…